> You may argue that monopolies are bad, but...<p>The "but" is all BS. The answer is "You might argue that monopolies are bad, but you're thinking like a consumer not a company. Monopolies are good for you as a company because they result in profits, which is the whole point here. Remember that 17-cent-per-ticket-profit figure from the last sentance? That might be a good number for consumers, but it sure isn't for the airlines. You're starting a company, think like a company."
> <i>Creative monopolists give customers more choices by adding entirely new categories of products. Microsoft had a huge monopoly in operating systems. At the same time, Apple’s iOS & Google’s Android emerged and overtook operating system dominance.</i><p>He uses the word monopoly but all he's talking about is proprietary advantage. Starbucks doesn't have a monopoly on coffee, and yet they're absolutely dominant due to their business methods and brand.<p>Unless you start playing semantic games by saying that Starbucks has a monopoly on the use of the Starbrucks brand. Or Apple's hugely profitable PC sales are only possible due to their monopoly usage of Apple's OSX.