In case you neglected to read the paper, here is most of the relevant quotes from the conclusion section. These are direct quotes from the conclusion section, broken into a few relevant bullets.<p>> We carried out a large-scale study of email replying behavior of more than
2M users.<p>> emailing behavior is not well understood.<p>> users reply faster to emails received during weekdays and working hours<p>> In regard to demographics, younger users generally send faster and shorter replies, and
men send slightly faster and shorter replies than women.<p>> replies from mobile devices were faster and shorter than from desktops<p>> emails without attachments typically got faster replies.<p>We investigated the effect of email overload on the replying behavior.<p>> users increased their activity as they received more emails, but not enough to compensate for the higher load.<p>> Older users generally replied to a smaller fraction of incoming emails, but their reply time and length were not impacted by overload as much as younger users.