Hi codingclaws, I own my eponymous firm, Andrew McWatters & Co. (<a href="https://www.andrewmcwatters.com" rel="nofollow">https://www.andrewmcwatters.com</a>) in Phoenix, Arizona.<p>We have bench engineer staff and I am the only one who does sales. I write the contracts, as well as do the design work and engineering alongside my coworkers. I consider us a software development firm, but there are other companies that call themselves "agencies" in the valley.<p>They do a bit more full-service work, while we focus on custom software specifically.<p>The answer is that I work alongside a network of developers who have an established history of contacts here in Arizona, and I've also been in the industry for a number of years and previously worked at a large number of companies doing a mix of professional services work, contract, and full-time employment. That's the long way of saying that I obtain business by word-of-mouth.<p>Separately from local contacts here in the state and abroad based on remote work I and others have done, we publish some notes of design work and software development that others do not which garners some attention from clients who acknowledge us as subject matter experts. This is also partially validated by press publications and industry awards.<p>Additionally, we review requests for proposals where we think we can provide a valuable service, and we work on some internal products by reinvesting earnings into developing technologies from research and development efforts. Fun novel stuff that doesn't really exist in the open source world. In this wing of the business, we focus on competing technologies to proprietary solutions that exist in the wild.<p>So, it takes some exceptional work to gain enough traction to stay in business, and I think by extension, that's why you don't see too many of these businesses stay afloat.<p>We've been in business for maybe, I'm not sure now, 5 or 6 years. Not long. But we do so by doing things others don't, or can't. So in terms of market segmentation, we address solutions from a premium perspective.