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69 点作者 webmasterraj将近 10 年前

9 条评论

TeMPOraL将近 10 年前
This is beautiful and I want it (hell, that&#x27;s the reason I&#x27;m writing my own personal assistant at the moment), but if deployed as an OS-level product, what we&#x27;ll get will be an abomination.<p>You see, such full-integration service, to be as great as described here, would require cooperation of all the third parties in creating the best experience for user. And here already are two things that will not happen. First of all, cooperation involves moderation, and I doubt all (if most) companies will suddenly refrain from trying to take the interlinking pie for themselves. You&#x27;ll see multiple services competing for the same actions, or trying to capture ever single possible interaction, no matter how irrelevant. And secondly, you&#x27;d have to have app developers actually care about user&#x27;s experience, and not about monetizing them. They don&#x27;t care now, so I don&#x27;t see how they&#x27;re going to suddenly start.<p>Again - the ideas presented in this post are awesome and I&#x27;d love to see them, but I don&#x27;t have my hopes high. I see this as yet another dream that will be doomed by tragedy of commons. Game theory is a harsh mistress.<p>EDIT:<p>The article itself sort of hints towards that in the very introduction:<p><i>&quot;but when I got to texting Bus Time I thought, “Thank god I don’t need to download another f------ app for this.”&quot;</i><p>Well, exactly. It should all be already unified. But it isn&#x27;t, because everyone thinks they&#x27;re special and so important that the user needs <i>their</i> app.
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acqq将近 10 年前
This app featured as an example of &quot;friendliness&quot; of chat-based interaction looks to me more like a &quot;Clippy&quot;-like communication<p><a href="http:&#x2F;&#x2F;i2.cdn.turner.com&#x2F;money&#x2F;galleries&#x2F;2009&#x2F;technology&#x2F;0910&#x2F;gallery.microsoft_windows_gaffes&#x2F;images&#x2F;clippy.jpg" rel="nofollow">http:&#x2F;&#x2F;i2.cdn.turner.com&#x2F;money&#x2F;galleries&#x2F;2009&#x2F;technology&#x2F;091...</a><p>than something I&#x27;d like to use every day.
obblekk将近 10 年前
A major problem with text based app interaction is learning the language and predictability.<p>If I&#x27;ve never seen &quot;let&#x27;s talk it out&quot; as a feature, then I could innocently type this and see this weird thing that&#x27;s using my data.<p>Add to this the NLP component, and suddenly there&#x27;s a whole corpus of things I could say that accidentally trigger some action. Learning this corpus would be akin to learning a language, but without formal instructions (I still don&#x27;t really know what Siri&#x27;s full command set is).<p>I like a lot of the ideas (3rd party tool tip integration, ideas to improve the bus app, and Foursquare direct call outs) but I think a lot of this would be better in app form. The real issue is installing&#x2F;uninstalling and unclear permissions models - a Wechat style lightweight app install system could alleviate a lot of that concern.<p>After all, why do I want an uber notification in Messenger, when I <i></i>need<i></i> to have the uber app to order the cab in the first place (that kind of tracking complexity and reliability requirements probably shouldn&#x27;t just be a web view inside Messenger).
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BjoernKW将近 10 年前
I find the idea of a minimal UI with intelligent agents working behind the curtain very intriguing. I also like the idea pf SMS as a channel input device for using such apps.<p>The line of thinking seems to be: Africa and Asia leapfrogged the desktop &#x2F; laptop generation of computing and directly went for mobile. The younger generation in the Western world essentially is mobile-first. Apart from work (and even that might change for many job descriptions in the future) even most people in traditionally first-world countries don&#x27;t even use desktop computers anymore. Hence, what we see in Africa and Asia right now essentially also is the future for Western countries.<p>In general, I think this is spot on. However, I also think many people get overly excited by the promises and possibilities of messaging apps. SMS-based apps in particular often are makeshift solutions for when there&#x27;s no reliable Internet connectivity all the time but somewhat reliable cellular coverage.<p>The bus information example is a particularly good example of this. Sure, it&#x27;s useful but many of the improvements mentioned in the article like linking to a specific resource for a specific bus line for easier future use can already be implemented today in websites. There&#x27;s no reason why I couldn&#x27;t use a mobile browser instead of a message app for accessing this kind of information. The problem is that most websites - public transport websites being a particularly notorious example - often are terrible from a UX point of view: User interfaces are needlessly complex and often barely usable at all.<p>Perhaps, the takeaway from this article also is that when designing websites and web-based UX we can learn a lot from the simpler interactions on mobile devices. Good design is all about embracing constraints. Perhaps applying those constraints from mobile messaging to designing websites is a good idea, too.
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lcusack将近 10 年前
I&#x27;m surprised the author left out payments. SMS is the simplest way to facilitate non-POS transactions. We&#x27;ve built our company on that, kindrid.com.
ihuman将近 10 年前
What is the advantage to this over building a simple website? Unless I am misunderstanding it, it sounds like the author wants us to reinvent the wheel.
webmasterraj将近 10 年前
Waiting for NLP to get to the point where it has &lt; .1% errors is going to take a long time (which would be minimum to get people to trust it). Instead a user friendly version of command line makes much more sense. User friendly like my mom could use it, not me.<p>Obviously that&#x27;s easier said than done, but at least feasible, compared to a pure NLP solution.
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coding-is-hard将近 10 年前
This makes me think of Weebly&#x27;s new SMS-based support chat feature, SimpleChat (<a href="http:&#x2F;&#x2F;simple.chat" rel="nofollow">http:&#x2F;&#x2F;simple.chat</a>). SMS is a nice medium for support chat, instead of having to deal with another chat application. Really neat idea!
ommunist将近 10 年前
Why there is no Telegram with its API for intelligent chat bots in the reading list in this otherwise nice article?
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