So much vitriol in here for something I immediately thought: "damn, that'd be handy." So often we have a potential student email us, and our reply disappears into a spam folder because it came from Zendesk or Postmark, or because their own words (echoed back) trigger it. And when we finally reach those people, people who actually and legitimately want to talk to us, they're thankful that we tried to find them, and asked us to change their email entry in our database to a more reliable one. Then there are those who get angrier and angrier at our failure to respond, while our responses are piling up in a spam folder somewhere. Well THAT's a great start to what is typically a years-long relationship. Or those who just take their business elsewhere.<p>Incidentally, ours is a B2B market, remember that when judging how we - and others - roll. Also: we check RBLs and test deliverability frequently, use SPF/DKIM allowing the providers we use to deliver mail on behalf of our domain, and we have DMARC configured so we can better monitor deliverability issues.<p>I'd use this to show a brief warning on our "contact us" form: "we've found that using an email provider such as <i>example.com</i> may result in our reply getting filed away as spam, and we recommend using your real work address to be sure you see our reply without having to dig through all the spam on your personal email account. You don't have to change it, but we wanted to warn you in advance."