It's good to have options.<p>The takeaway I'm getting from this story, and Mattermost, is:
1. Export your critical data from SaaS services if you're business cannot exists without them.
2. Test that this works before putting years of data into a service.<p>There's nothing wrong with SaaS services, they just mean users must do their due diligence in any business partnership. I can't see how a game company can put their resources into delivering this as an open source project with no future plans for monetization. Frankly, without monetization, open source projects generally wither up and disappear. Then you're no further ahead.<p><a href="http://www.mattermost.org/why-we-made-mattermost-an-open-source-slack-alternative/" rel="nofollow">http://www.mattermost.org/why-we-made-mattermost-an-open-sou...</a>