ABOUT US
At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring customer support engineers to help our customers build complex integrations and solve some of their most technical issues.<p>YOU SHOULD...
Have a strong working knowledge of Python.
Enjoy working directly with customers, technical or not.
Have working knowledge of VoIP technologies (SIP, G711, RTP, etc.)<p>WHAT WILL YOU DO DAY-TO-DAY?
Consult with customers on how to best leverage our APIs in order to meet their business needs.
Automate support to make the team more efficient and effective.
Create custom data migrations for customers using our API.
Diagnose call quality issues using tools like Wireshark and be able to setup QoS rules on a customer's router<p>WHY WORK WITH US?
For the personal growth experience of helping build a truly successful SaaS company with a stellar team where you can have a huge impact.
Above market salary, equity, healthcare, dental, and retirement benefits package
Work remotely from anywhere in the world, or from our HQ in Palo Alto, CA with a beautiful view. Just be willing to do a bit of traveling every quarter for some face-to-face time with the whole team.<p>anthony [+] cse at close.io