Dear REI,<p>When I need something "outdoor-sy", I come to your store. The staff can always answer my questions, they do it wirh respect and passion. You are a little more expensive than ordering online, but I pay the extra money for the detailed service I always receive.<p>I applaud closing on Black Friday and having the employees go outside. I mean, you sell outdoor gear, this lets your employees get a no stress day to enjoy what they sell. This gesture and demonstration of your core beliefs will continue my dedication to shop at your locations.<p>Thank You,<p>A Customer.