Glad for the FBI. Getting something like this in place is a massive undertaking.<p>These organizations are all clamoring to get this sort of thing in place, it's a serious game changer, but it's frankly hard as hell.<p>I hear a lot of people suggesting these guys are dragging their feet on FOIA requests because they don't want to release their documents. So wrong. Anyone who has worked with large government or private sector document management knows the problems here.<p>No one (except really young organizations) has the centralized infrastructure in place to make this easy. They're looking at huge amounts of legacy systems, decades worth of warehouses filled with paper records, millions of new e-mails created daily. None of these systems are effectively integrated.<p>The company I work for has one of only a handful of FOIA systems being shopped to the government right now, and after seeing the hurdles going on here I can tell you first hand that these backlogs aren't because people are dragging their feet. We've been doing ECM stuff for 30 years now, and whenever we come into an organization like this it takes us ages just to help them sort out how to connect this stuff together.<p>But it's totally worth it. Every organization so far that has managed the move to an electronic FOIA system, despite the slight uptick in requests, has taken a huge bite out of their FOIA backlog just because electronic centralized systems make the FOIA response process so much easier.<p>Again, congrats to the guys over there. I'm sure this was incredibly hard to put in place.