I've had Comcast "Business Class" service (50/10, five statics, no caps or blocked ports) for almost five years now, after I had to move my colo box home when the ISP it was hosted at changed owners (lost a sweet discount I was getting as an ex-employee/consultant).<p>As someone who spent years in the ISP industry (at multiple companies) and does sysadmin/networking for a living, I <i>never</i> thought I would say "I'm happy with Comcast" - but I do.<p>Then again, I pay $150/month, quite a bit more than their normal customers... but every time I've had any sort of issue (usually on their end) it's been resolved rather quickly, without having to jump through hoops or go through scripts. I was told that the Business Class techs here in Houston are the former 3rd-tier techs for Time Warner.<p>It was nice, for example, when I called in to get some reverse DNS done for my static IPs, to be talking directly to the guy who was typing them in as I spoke to him.<p>At one point about six months after I got everything set up, I wasn't getting the full upstream that I paid for - even to Comcast's own internal systems (which eliminates the "Internet congestion" factor). After a couple of phone calls, I woke up on a Saturday to a knock on my door. Three techs, two supervisors. "We're not leaving until this is fixed, and we brought a completely unlocked modem to see just what your line will handle.."<p>They laughed and declined to "accidentally" leave that one for my account. :)