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Ask HN: What sucks in the project management software you use?

39 点作者 altern8超过 9 年前
I&#x27;m thinking about building a simple project management tool, since Basecamp did&#x27;t really work for us.<p>Is there something you hate in your project management tool?

25 条评论

heavenlyhash超过 9 年前
There are no organizational queues. There are only our dreams.<p>So, acknowledge that. Wouldn&#x27;t it be cool if our project management tools actual admitted each user has their own priorities, and just helped us communicate it clearly? Every user gets their own queue. Only that user can modify it. If the user&#x27;s queue of &quot;up next&quot; tasks is out of sync with what a PM wants, the PM can see that... and they have to <i>go talk to the person</i>.<p>There&#x27;s a core mismatch in current tools between purpose and practical use: <i>we let people use the planning tool as a cudgel in place of real communication</i>.<p>We need to have a shot at fixing that underlying issue. It&#x27;s this hidden cudgel nature of issue trackers that spawns the more literal problems already mentioned in this thread (e.g. some people <i>always</i> want to add another field to Jira, etc -- which, sidenote, yes, oh my god). Worshipping the false idol of minimalism by stripping the ability to have custom fields won&#x27;t help. Instead, redirect energy so there&#x27;s simply no desire to add bureaucratic layers in the first place. If adding more custom fields won&#x27;t give someone with a micromanagement complex any more power (either illusory or real) to poke your task queue around without communicating, then... why would they make custom fields? Incentives for bad behavior disappear, and so does the bad behavior.<p>One of the coincidental UX wins of per-user task queues is there&#x27;s an obvious visual place to highlight when one person has too much on their plate, and we can use patterns in the UI to try to help. Similarly, it gives a FOSS developer a very clear way to say &quot;yes, I care; at the same time, here&#x27;s absolute transparency on the short list of issues I&#x27;m currently moving on.&quot; On the other hand, one of the commiserate challenges would be ensuring everyone can navigate to the same places in the same way; breaking that symmetry between how different people navigate the tool makes it much more complex for group use.<p>I&#x27;ve never seen a tool try this. Might be a bum idea. Definitely a little radical. The UX would be full of new challenges. I&#x27;d love to see it though, and would definitely be excited to try a system that thinks out of the box.
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techdragon超过 9 年前
Don&#x27;t build your own before you try Phabricator <a href="http:&#x2F;&#x2F;phabricator.org" rel="nofollow">http:&#x2F;&#x2F;phabricator.org</a><p>It&#x27;s one of the most comprehensive tools I&#x27;ve ever used and its also not an unwieldy beast like other tools with a similar breadth of features. I&#x27;m probably never going to try and administer Jira for a small team ever again after the grief it brought me but I&#x27;m still quite happy with my own personal Phabricator installation, it just works.
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busterarm超过 9 年前
The thing that I hate about Basecamp is the same thing that I hate about every other piece of project management software.<p>Stakeholders and lack of&#x2F;ignorance of responsibility.<p>It really doesn&#x27;t matter what piece of software you use as long as everyone uses it the same way. Often, in my experience, the best way of doing this is having a single person in control of (meaning write access to) the project. (okay, maybe everyone can comment).<p>A lot of businesses use this software instead of bringing on or training actual project managers. Then you have tickets being passed around between teams and stuff gets lost. People don&#x27;t speak up when there&#x27;s problems or bury their heads in the sand and try to deflect blame to others. Those same people will use the software, whatever piece of software, to their advantage.<p>There really always needs to be a captain at the wheel making sure everyone is 100% clear on what their responsibility is and where the blame will fall if things slip. Software can&#x27;t do this for you, I don&#x27;t care what its features are. This is 99% of the time the reason why people aren&#x27;t happy with their project management software.
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BjoernKW超过 9 年前
No, I&#x27;m using Trello and GitHub Issues in my own company and I haven&#x27;t any major gripes with those.<p>For larger projects, especially in software development, I usually recommend JIRA. It might seem a bit intimidating and process-heavy but it&#x27;s very flexible and works well with agile processes, too.<p>My general recommendation would be keeping it simple for as long as you can (i.e. Trello, GitHub or the like). If your organization has grown beyond those simple means both Basecamp and JIRA are good options (the former being more on the opinionated side, the latter offering a lot more flexibility).<p>That said, given the myriad of project management options I can&#x27;t think of any reason to build yet another project management tool. You say Basecamp doesn&#x27;t exactly work for you. What&#x27;s so wrong with it that makes you want to develop another tool (Which is no small endeavour by the way. It took 37signals literally a decade to get Basecamp to where it&#x27;s right now.)?
wilsynet超过 9 年前
Jira is so awesome and bad at the same time that almost everyone who uses it hates it but can&#x27;t find anything better.<p>I tried to leave Jira once and after a 6 month experiment realized how much better Jira was than everything else out there.
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edoceo超过 9 年前
I hate when multiple items get tagged as TOP-PRIORITY. Visual work flow prevents this but others let dozens of items sit with the same top weight. How can you tell what top needs are when everything is a top need.<p>I wish more tools actually forced managers to put one thing in front of another - like in the real world
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mud_dauber超过 9 年前
I&#x27;ve yet to see a project management tool that allowed for uncertainty (say, a normal distribution) in estimating task efforts. And I&#x27;ve yet to see a technical team know their own capabilities for a task of &gt; 1 week within 50%, mostly because every task is unique, and (nearly) every project team has inexperienced members.<p>A project management tool should have the ability to Monte Carlo estimations.
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lowmagnet超过 9 年前
Jira: The people using it.<p>The &quot;solution&quot; to every &quot;problem&quot;* seems to be more fields to some people. Or perhaps you want another report? Madness.<p>* &quot;Problem&quot; being something with people&#x27;s wetware, so just add baby-sitting.
aaronbrethorst超过 9 年前
I use JIRA. JIRA, ahem, &quot;sucks&quot;: <a href="https:&#x2F;&#x2F;www.google.com&#x2F;search?client=safari&amp;rls=en&amp;q=jira+sucks&amp;ie=UTF-8&amp;oe=UTF-8" rel="nofollow">https:&#x2F;&#x2F;www.google.com&#x2F;search?client=safari&amp;rls=en&amp;q=jira+su...</a>
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hex13超过 9 年前
Asset management (for example graphic files).<p>I&#x27;m frontend dev and I often work on images&#x2F;designs&#x2F;psd&#x27;s made by designers and I find it cumbersome to manually find image each time I need and to download manually to my project folder via &quot;Save as&quot; browser option and then copy from Downloads folder to project&#x27;s folder. I think It should be automatic. Click on image and it lands in my project&#x27;s asset folder (BTW this could be hard in pure web based apps. Such app would need to be desktop based to have access to hard drive).<p>And it should display path image was saved, to allow me to copy and paste this path to my code.<p>And it should display me notifications where designers put a new version of image.<p>I&#x27;m also disappointed when a tool doesn&#x27;t offer to make comments on graphic assets or drawing arrows.
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cdcarter超过 9 年前
My firm uses a combination of tools: Basecamp (2), Trello, and Slack (internally only). We use Trello to track user stories and sprint planning, and Basecamp for outside-of-meeting communication, QA assignments to clients, client todo items, and file management (with Google Drive).<p>We get annoyed at these limitations of Trello: cant assign checklist items, can&#x27;t have discussion on checklist items.<p>We get annoyed at these limitations of Basecamp: projects quickly turn into checklist hell, cannot connect ANYTHING to it&#x27;s user story, poor calendaring.<p>We&#x27;ve looked at JIRA, but it&#x27;s just not client friendly, and we really don&#x27;t want another tool in the mix.
brudgers超过 9 年前
Is what people hate in existing software is the right place to start for new software? By which I mean, not using any software at all removes the things I hate, and the reason I use software that has features I hate is because of the features I don&#x27;t.<p>Things I hate seems like a good starting point for automating an existing manual task, but interestingly, a lot of contemporary project management is moving toward manual&#x2F;physical processes or hybrids where manual process play a significant role: e.g. physical Kanban boards.<p>One thing that sucks about a lot of software is that it takes up screen space.<p>Good luck.
TheJixers超过 9 年前
We&#x27;ve built an awesome alternative to JIRA. Tons of JIRA users have been switching to our platform.<p><a href="https:&#x2F;&#x2F;jixee.me&#x2F;" rel="nofollow">https:&#x2F;&#x2F;jixee.me&#x2F;</a>
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eposner超过 9 年前
I can sympathize with folks unhappy with their project management tools. My team and I went one step further and tried to build the tool we weren&#x27;t able to find out there, htt:&#x2F;&#x2F;taiga.io.<p>We think our free, agile, open source tool has satisfied people. We&#x27;re 1 year into it, gotten 100,000 registered users, and have been highlighted as one of the top 10 open source tools of 2014 and won the 2015 most valuable agile tool from the agile awards.<p>Hope it can help some of you.
alexobenauer超过 9 年前
We didn&#x27;t like any of the options out there, so we rolled our own to get the features we wanted: Slack integration, designed home page with our logo and core purpose on it, integration with our shared Google Drive files.<p>The thing that sucks about it is that it was a home-built thing. It&#x27;s really rough around the edges and in order for it to get any better, someone on the team would have to stop working on product, so it rarely improves. I&#x27;d love to switch to something out there, so that I&#x27;m paying for a team whose sole focus, full time, is to constantly make it better.
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Insalgo超过 9 年前
In our company we are using now a mix of JIRA and Slack (sic!) with his &#x27;Star Message&#x27; option. In Slack, there is a &#x27;Starred Items&#x27; list which works nice for quick tasks lookup.<p>We&#x27;ve loved this way of sharing tasks to others so much that, we have even did write about this way of creating todo-list here: <a href="http:&#x2F;&#x2F;www.insalgo.com&#x2F;blog&#x2F;2016&#x2F;01&#x2F;03&#x2F;management-use-cases-keeping-in-touch" rel="nofollow">http:&#x2F;&#x2F;www.insalgo.com&#x2F;blog&#x2F;2016&#x2F;01&#x2F;03&#x2F;management-use-cases-...</a>
tomasien超过 9 年前
DEFINITELY do not stop your search for a third party at Basecamp. Basecamp has re-organized their company to make Basecamp better so it is worth keeping an eye on them (and worth giving them the benefit of the doubt) but Basecamp is absolutely horrible. I don&#x27;t know how that was allowed to happen, but it is bottom of the barrel. Try Asana or Trello before giving up on a third party.
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georgeglue1超过 9 年前
Good migrations between old teams and projects. JIRA fails when new teams need to be created and non-trivial numbers of old tickets need to be duplicated&#x2F;migrated. It&#x27;s messy, and context is always difficult to manage.<p>Also, accommodation for &#x27;casual&#x27; users. It really is painful to onboard a marketer that needs to watch a few tickets.
mbrock超过 9 年前
I wish it was all inside of Git and had an Emacs mode. The trackpad on my Linux computer is so terrible and if I can use the keyboard I&#x27;m way likelier to manage projects properly in the thing. Please don&#x27;t make me aim for little X icons to delete stuff!
gamerDude超过 9 年前
I&#x27;ve always wanted to have a quick look at where I am now, where I am wanting to go and priority of how to get from now to future state. I am not sure how to get that done, but I haven&#x27;t found anything that really gives me a quick view of that.
kayadx83超过 9 年前
Anyone tried TeamWave? <a href="http:&#x2F;&#x2F;www.teamwave.com&#x2F;" rel="nofollow">http:&#x2F;&#x2F;www.teamwave.com&#x2F;</a>
epynonymous超过 9 年前
anyone have experience with asana? pivotal tracker was great for the agile workflows, pretty simple. my company standardizes on rally, probably more bloated than basecamp, jira, and asana combined.
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thejerz超过 9 年前
Jira: Complexity.<p>Basecamp: Not enough complexity.<p>Both: Pricing that isn&#x27;t sensitive to smaller orgs.
pshyco超过 9 年前
Visual Studio Online - Can&#x27;t Sort Tasks, Can&#x27;t Filter ....
epynonymous超过 9 年前
nobody has any experience with asana?
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