it seriously makes me lol that people are upset, or surprised, that an internet service went down for a couple of hours. a couple of hours! get some perspective please. go for a walk, get a tasty burrito, try a new brand of hot sauce.<p>"why didn't they do X, Y, or Z"<p>the answer in every case is it's extremely expensive, or extremely hard to do, or both. you want a reason, there's the reason. maybe they'll fix it. maybe they won't. next question.<p>make your own backups and redundant systems. "but github is so critical!" -- even more reason to have a backup. bad shit happens in this world. even to good people. prepare or suffer the consequences.