> Posing a direct question does the person a favor by pulling him back while sending a clear message. The technique works like a charm. For one, the unexpected question elicits an entertaining reaction — sort of like what happens when you hold someone’s nose when he’s dozing off. He gasps and sputters, but in this case it’s not your fault, because you, as questioner, can play dumb. “Oh, sorry, were you on your phone? Is everything O.K.?”<p>Despite how it's characterized in the previous paragraph, nothing about this technique is "subtle".<p>I really don't understand the impulse some people have to control the behavior of other adults.