Original text in Chinese, translated summary:<p>"The young lady took a flight Virgin Atlantic VS250 from London to Shanghai on March 1st, 2016. The insult occurred when she just boarded on the plane and was looking for her earphone under her seat. A white male around 50s, stood up from his seat 64C, walked towards her, pointing at her and said “You f<i>cking Chinese pig. Get the f</i>ck of here.” She was shocked first and then felt angry, and inquired:” what did u say to me?” The old man repeated his words. At this time, she tried to turn to the crew for help while the man kept abusing her with F words. During the time, there was a couple trying to stop him however was even threatened by him. Soon after, a male crew came over and talked with that old guy and then came to the young lady, asking her to stop arguing with the old man otherwise she would be expelled.<p>She explained to the crew that it is that old man who started insulting her and he should apologize but the crew did not give a shit. When the couple told the crew what happened, the crew came over to tell the lady that he would later try to move the old man to another section while he added that the old man seemed to have mental problems.<p>Almost after 30mins, there was no further action and that old man was still there. The young lady tried to ask any crew members when a Chinese female crew came over and told her better not to continue because she might be expelled according to that male crew’s words.<p>Thus, this young lady who got no help from the crew, was in fear for further possible insult or threat from that guy, suffering as much as 11 hours on the plane, as well as being angry that how this well-known international airline can behave like this. When she finally got off the plane, she asked many times about the male crew’s real name and he is called “Nathan Smith”, according to his colleagues."