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UX Issues That Will Make Or Break Self-Driving Cars

67 点作者 todayiamme大约 9 年前

7 条评论

Animats大约 9 年前
Finally, somebody is thinking about this properly.<p>I&#x27;ve been railing against the &quot;deadly valley&quot;, automatic driving systems that are good enough that the driver stops actively paying attention, but not yet good enough to be trusted unwatched. Tesla&#x27;s &quot;autopilot&quot; is in that category, or at least it was before they put more restrictions on it. VW is trying to figure out how to operate safely in the deadly valley.<p>This matters, a lot. Misunderstandings over who&#x27;s doing what between cockpit automation and pilots are a major problem.[1] There are lots of modes, often too many. This will not work for cars; drivers don&#x27;t get procedure training, simulator time, and check rides. The number of modes must be small, and it must be very clear to the driver what mode is engaged. VW&#x27;s slightly retracted steering wheel makes this very explicit. That&#x27;s clever.<p>Modeling the design after riding a horse on a loose or tight rein (the proper term is &quot;collected&quot;) is interesting. But it&#x27;s probably too much for a car. As a longtime rider who&#x27;s had some good horses, I know what that feels like. I had a good Thoroughbred hunter teach me that. Trotting him up a switchback trail, I could either give him a loose rein, and let him work each tight turn his way, or collect him up, bend him around my leg, and control the turn myself. But I had to do one or the other; if I was unclear approaching a tight turn, he&#x27;d get through it, but not cleanly. Then he&#x27;d toss his head and snort, annoyed that I&#x27;d made him screw up. Some people might like that kind of relationship with car automation, but a lot of people won&#x27;t be able to handle it.<p>(Military aircraft, though... DARPA is trying to figure this out for the F&#x2F;A-18E Super Hornet, which is a single-seater with a serious cockpit workload problem. Sometimes the pilot needs to focus on weapons and targeting, and sometimes on flying the aircraft. Doing both at once causes at least one of those tasks to suffer.)<p>[1] <a href="http:&#x2F;&#x2F;citeseerx.ist.psu.edu&#x2F;viewdoc&#x2F;download?doi=10.1.1.571.7998&amp;rep=rep1&amp;type=pdf" rel="nofollow">http:&#x2F;&#x2F;citeseerx.ist.psu.edu&#x2F;viewdoc&#x2F;download?doi=10.1.1.571...</a>
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jzwinck大约 9 年前
<i>&quot;He hasn’t replaced driving with, say, watching a movie or relaxing—instead, he’s replaced the stress of driving with something worse. He looks at the road, he looks at the wheel, he looks at his hands.&quot;</i><p>It was much the same when I bought my parents a Roomba. It was meant to do housework for them, and let them do other things. Instead, what used to take 30 minutes of pushing a vacuum cleaner now takes 50 minutes of watching a robot.<p>Claims that we will all read books and join video conferences from our self-driving cars are unlikely to be realized in the first generation. Of the users, not the machines.
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spuz大约 9 年前
There is a great Econtalk podcast about this very issue. David Mindell has studied human interaction with automated systems and found that in practically every case there is some vestigal human supervisor of these systems. Lots of really interesting detail is given in the show:<p><a href="http:&#x2F;&#x2F;www.econtalk.org&#x2F;archives&#x2F;2015&#x2F;11&#x2F;david_mindell_o.html" rel="nofollow">http:&#x2F;&#x2F;www.econtalk.org&#x2F;archives&#x2F;2015&#x2F;11&#x2F;david_mindell_o.htm...</a>
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flashman大约 9 年前
Important to point out that the Volvo hitting the men in the video <i>didn&#x27;t have the optional collision avoidance installed</i>: <a href="http:&#x2F;&#x2F;fusion.net&#x2F;story&#x2F;139703&#x2F;self-parking-car-accident-no-pedestrian-detection&#x2F;" rel="nofollow">http:&#x2F;&#x2F;fusion.net&#x2F;story&#x2F;139703&#x2F;self-parking-car-accident-no-...</a>
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slavik81大约 9 年前
If I have to do anything, it&#x27;s not self-driving. It&#x27;s driving assist.<p>A legal definition of self-driving could help reduce consumer confusion here. I feel like the goalposts were moved as companies rushed into this space.
ocdtrekkie大约 9 年前
The 2008 Knight Rider pilot had a similar UI. When considering a risky maneuver, the car displayed the intended route, and asked the driver if it was okay.<p>A key difference, of course, is that KITT considered its driver a partner to assist, whereas companies like Google consider the driver a flaw to be corrected.
userbinator大约 9 年前
Where have I seen something like that steering wheel before...<p><a href="https:&#x2F;&#x2F;www.youtube.com&#x2F;watch?v=FlpPR_GgwEc" rel="nofollow">https:&#x2F;&#x2F;www.youtube.com&#x2F;watch?v=FlpPR_GgwEc</a>