Six Tips for a Killer FAQ Page

I like the advice, but their own FAQ (link is broken in article but here it is <a href="http://www.feedbackarmy.com/questions.slp" rel="nofollow">http://www.feedbackarmy.com/questions.slp</a>) fails in many ways.<p>3 Make it Easy to Skim<p>A list of categories at the top (or even better questions) that allows you to jump down would accomplish goal 3. Further, the font color of each question is light gray.<p>Goal 4. Label it Correctly - Maybe it's nitpicking, but the title of their FAQ is Usability Testing Service Policies - Feedback Army

Nice article (saved it). A well-intended little tip for the next submission of an article about <i>a list of things</i>: Just set the submission's title to <i>Tips For a Killer FAQ Page</i>. From the Hacker News Guidelines (<a href="http://ycombinator.com/newsguidelines.html" rel="nofollow">http://ycombinator.com/newsguidelines.html</a>):<p><i>If the original title begins with a number or number + gratuitous adjective, we'd appreciate it if you'd crop it</i><p>But, as I said it above, it's a nice submission. Thanks for that :)

2. Get Relevant Questions By Asking<p>Have to agree on that one. I create a tool for making FAQ pages that incorporates an "Ask a Question" form directly into it. You can check it out at <a href="http://breezyfaq.com" rel="nofollow">http://breezyfaq.com</a>