> When Apple decides whether a battery is defective or has been worn out normally, the “special utility” they run is System Profiler. You can run it, too. Check the Power section, and it’ll tell you your battery’s cycle count, the intended capacity at manufacture, and how much capacity per cycle remains. Apple technicians compare the cycle count to the capacity loss. If your battery has lost a lot of capacity in its first year but hasn’t performed enough cycles to reasonably correlate to the capacity loss, they’ll replace it under warranty.<p>Apple actually does have a special application that they run to determine if the battery should be replaced and if its under warranty or not for that replacement. I recently got a new battery from them and the genius pulled out an iPod Mini and booted from it and ran what looked like a Carbon app, it was certainly unpolished and reminded me of the OS 9 days. It pulled data from what I assume was the battery and plot it on a 2-D axis, where depending on what quadrant it was in they make a determination on replacement and warranty. That all being said, it might just be an easy way for them to make a determination instead of going to system profiler, but it'd make the most sense to have a standard tool for the entire company.