BT fault hits broadband users and banks

It&#x27;s a power outage in Telecity Harbour Exchange, from the LINX mailing list this morning:<p>08:12<p>- We are currently experiencing an outage impacting some of our equipment located at Telecity&#x2F;Equinix Harbour Exchange in London. It is impacting both the Juniper and Extreme LANs.<p>- We are still investigating to get further information, but we have lost all management access to the devices at the moment.<p>08:45<p>- We have had confirmation from Telecity&#x2F;Equinix that there was indeed a partial loss of power impacting one of the power feeds.<p>- Power failed at 07:55 BST and was restored at 08:17 BST for the majority of our equipment.<p>- Unfortunately one of our edge routers (edge4-tch) on the Juniper LAN is still down at the moment.<p>09:33<p>- Power to edge4-tch has also been restored now. The router has been back up since 9:15 BST.<p>- All member services should be restored.<p>- We have an engineer on site and are working with Telecity&#x2F;Equinix to understand why we lost all power to that device.<p>- We are also waiting for a full report from Telecity&#x2F;Equinix about the cause of the power failure.<p>---<p>We don&#x27;t peer with BT so ou traffic was OK but we did notice loss of service from AWS to BTNet

The best thing about being BT is that you own everything so you don&#x27;t have to justify anything to anyone. Since half of the lords have long term shares in the monopoly the moment that it went private, then your back is covered as far as law is concerned so long as you pay your dividends. You can just laugh as the customer goes somewhere else, because you will still be picking up 75% of the broadband bill.<p>I also love how BT pays out so much to shareholders, and the public purse bankrolls the infrastructure, then everyone pays BT wholesale. What an outstanding deal.<p>BT is corrupt and I would like to see it fragmented.

I find the Talktalk chairman&#x27;s quoted comments hilarious, though I assume they&#x27;re not specifically in relation to this outage. If it were Talktalk&#x27;s network spending would drop about 90% and complaints rise a similar amount. It&#x27;s not like TT would be unaffected by a Telecity outage. I don;t think TT ever cared what their customers think, just reducing prices and service to the bone.

Graphs here: <a href="http:&#x2F;&#x2F;www.ukinternetreport.co.uk&#x2F;?p=d&amp;id=215" rel="nofollow">http:&#x2F;&#x2F;www.ukinternetreport.co.uk&#x2F;?p=d&amp;id=215</a>

UKNOF&#x27;s mailing list is private so it&#x27;s hard to get a handle on what&#x27;s going on, but from what I&#x27;ve heard, a DC went down and BT&#x27;s infrastructure hasn&#x27;t recovered.

Apparently down to Telicity Group DC having power failure which BT heavily rely on

We run one the most popular speed test site in the UK at <a href="http:&#x2F;&#x2F;www.broadbandspeedchecker.co.uk" rel="nofollow">http:&#x2F;&#x2F;www.broadbandspeedchecker.co.uk</a> . We are getting 20x more people testing today than usual. Also, because Ookla is down.

It&#x27;d be nice if we got email notifications about this. I wasted time trying to work out what was going on (and if the issue was in our local network).

The infuriating this is that whenever this happens at BT, they say nothing about the cause and nothing about how they will prevent recurrence. As a BT Infinity customer, I&#x27;ve had a total loss of internet several times over the last couple of years and never any feedback from BT afterwards.

My BT Infinity home broadband in south London is affected. &#x27;mtr&#x27; shows any traffic via the BT-owned IP address 31.55.187.177 gets 88% packet loss when it hits that router. Web sites using other routes are ok.

And again the next day: <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=12135794" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=12135794</a>

I noticed this morning that HTTPS was failing but HTTP was fine, but it &quot;fixed itself&quot; after ten minutes. No idea if this was related.

Is there a reason there are so many Data Centres in Docklands? Is there something about that area that makes it great for datacentres?

Huh, so that&#x27;s why my internet connection was timing out on a lot of sites earlier today.

Their customers should rightly be outaged.

This is probably the reason why linux.dropbox.com was down for brief time today

Might be a better organized coup attempt from the remain supporters :)

Living in England, you really need a downtime strategy for your internet connection. While it&#x27;s seldom a complete country-wide thing like this one, you can still expect your broadband to drop out for up to an hour at a time at least once every day.<p>BT is just that incapable of providing DSL to residences.<p>I live in a tiny village in rural France half the time, and never really think about the internet connection. Just like you never worry that water won&#x27;t come out of the kitchen sink when you turn it on.<p>But then I come back to England for the summer and there at the front of my mind several times a day is the Internet connection. Why is it super slow all of a sudden? Hey, it dropped again. I hope it comes back soon because I need to check stuff in. I have a personal hotspot set up on my phone that gets used within my house on a weekly basis. There&#x27;s an OpenReach van parked out back a couple times a year fixing yet another fault on our line.<p>Nowhere else I&#x27;ve lived has it been anywhere near this bad. I look forward to the day where BT has some actual competition.