<i>90% of my interactions are on email (and I will say that is the same for almost all highly efficient people I know)</i><p>There is something fundamentally important there. I'd say the asynchronous and load-carrying aspects are vital, but there is some ugliness we've not been able to get rid of in 30+ years. Not for lack of trying, but there is something still missing ...<p>Aside: my first thought on looking at the article was "The next PG book is going to be titled 'Hawkers and Schmoozers'". No malice intended (honest hawking and schmoozing is also necessary work). I had read about H. Roizen before - a regular presence in magazines in the T/Maker days. Seems a genuinely nice person.