This is a new huge restriction on using the Facebook Messenger Platform.<p>We've integrated with Facebook Messenger Platform and our customers use our Bot to talk to their customers.<p>We can not opt in for the new Subscription Messaging & Customer Matching since 'support' is not eligible.<p>Which means if support agent can not reply within 24 hours (weekends) then only one "bonus message" can be send until customer replies.<p>I find this absolutely discouraging from using the Facebook Messenger Platform. I've never seen a company cripple their own product in such a way.<p>And using language like "bonus message" makes me feel like we're using a childish product.