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Slack Needs to Die in a Fire: Replace Channels with Threads

5 点作者 teejayvanslyke将近 9 年前

3 条评论

dglass将近 9 年前
&quot;But we&#x27;d probably end up discussing it in the same channel where once we were talking about the hot new restaurant down the street or posting pictures of cool explosions.&quot;<p>If you&#x27;re talking about production bugs and restaurants and explosions in the same slack channel then the problem is not with slack, it&#x27;s with the teams communication style.<p>We have #general and #random channels for these exact conversions. Why can&#x27;t you create a #restaurants or #explosions channel? Hell, we even have a #giphy channel that is reserved for all gifs. This helps us keep cat gifs out of our important conversions. All of our development communication happens in #engineering or #frontend. We don&#x27;t experience the problems the author is ranting about at all.<p>Regarding threads: what happens when the site goes down and suddenly 5 different engineers create a thread about it. Now you have 5 different conversations trying to debug what just went wrong. Do you merge the threads? What happens if you need to split a thread into two conversations? I get that threads are good in certain contexts, but to me it&#x27;s just more complexity switching between multiple threads.<p>It&#x27;s not the tool that&#x27;s broken. It sounds like the author needs to communicate to others that certain conversations are meant for certain channels, and they need to enforce that rule when it doesn&#x27;t happen.
dexwiz将近 9 年前
I think Salesforce Chatter is a good implementation of this. Basically any object in Salesforce (cases, contacts, any custom object like bug reports) has a chatter feed attached to it where people can post and reply. Its got functional @mentions and file attachment. There are also generic Group feeds for communication with a group of people not relating to a specific object.<p>However, it&#x27;s more of a comment thread than a real time chat application. You have to refresh the page to see new updates. Also since there is no where to &quot;hang out,&quot; it&#x27;s hard to talk to someone directly. Sometimes you post and have to @mention three of four groups to find someone to respond.
smb06将近 9 年前
Happens in our dev channel all the time. Optional threading of a new conversation in an existing channel would be really helpful.