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How to make Slack less bad for you

171 点作者 hardmath123超过 8 年前

27 条评论

apatters超过 8 年前
Slack is good, notifications are bad, and this is a rant.<p>This post reads to me as another snowflake in the very justified avalanche of &quot;Internet is drowning me in pointless chatter&quot; complaints that define our time.<p>I use Slack this way with my team and it works wonderfully for me:<p>- I disable all notifications<p>- I tell people to PM me if they need me to act<p>- I tell people to carry on discussion in the relevant project&#x2F;topic channel if they need to chat about said project&#x2F;topic<p>These points are ordered by importance. The first is vastly more important than the others and extends beyond Slack. I aggressively disable notifications of all kinds from all things. If I can&#x27;t disable them I at least disable their ability to make sound or vibrate. I have one way to be immediately &quot;notified&quot; and that is to call my mobile. I can count the people who know and use that number on one hand. They&#x27;re so close to me that they know if I truly need to be informed of something now - in their respective sphere of family, friends, or work - and they call me and I pick up.<p>The PMs I read and act on when it&#x27;s my Slacking time. I open up Slack and crank through them. Slacking time happens one or more times a day depending on my bandwidth.<p>The other channels I read if and only if I have a justified need to know what&#x27;s going on with that project&#x2F;topic. Or if I have downtime and am curious about something. Grazing on info about what my team is up to in project X is a nicer distraction than watching TV.<p>I am also that crazy guy who actually <i>uninstalled Facebook from his phone and just goes to the website when he feels like catching up with friends.</i> So I&#x27;m not subject to that megacorp&#x27;s constant interruptions either. I don&#x27;t feel like my life has lost anything at all by doing this.<p>The problem isn&#x27;t Slack, it isn&#x27;t Facebook, it&#x27;s <i>notifications,</i> turn them off and tell the world that if they want your attention they have to call you <i>and they can&#x27;t have your number unless you love them.</i>
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ktamura超过 8 年前
I cannot recommend using Slack via a browser enough. It achieves several goals:<p>1. It sandboxes resource usage, preventing Slack from being a permanent resource hog. Is your Slack tab running hot on Chrome? Just kill it for now. There are many browser extensions for managing resource usage per tab.<p>2. Closing the Slack browser tab means no disruptive notifications. Sure, you can snooze Slack @-mentions, etc., but that&#x27;s too much of &quot;working hard to make the tool work.&quot;<p>3. Better workflow (seriously) Perhaps this is just me (or my function as a marketing person at a startup), but I work almost entirely inside the browser (GMail, Google Docs, various sites for research, SaaS apps). Using Slack as a standalone desktop app means I have to focus away from the browser. Using Slack as a browser tab means I can treat it just one of several web apps I use regularly.<p>4. Bonus point: No need to update your Slack client =)
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Stratoscope超过 8 年前
He didn&#x27;t mention one of my pet peeves: the &quot;stratoscope, robertheaton, and dang are typing&quot; messages below the input window. They draw you in to watching... nothing! I sit there slack-jawed (pun unintended, but I&#x27;ll take credit for it anyway) waiting to see what - if anything - will eventually show up.<p>Even on #random. It seemed like such a good idea at the time - keep &quot;water cooler&quot; chat out of the main channels. But what really happens is that all the fun stuff goes on in #random, so you pay as much or more attention to it as anything else. Who wants to be late for the party?<p>And there&#x27;s the uncapitalized, unpunctuated, line-by-line stream of consciousness writing style I ranted about some time ago:<p><a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=11239614" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=11239614</a>
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firewalkwithme超过 8 年前
I am probably getting old. Having used irc as main communication channel for 8 years in a previous company, we now added slack on top of the mail and direct messenger methods at my new workplace. I can not get used to it, at all. It is nothing but a distraction of half wit and delayed misunderstandings. I even dislike the ui. May be the staff is not ready, maybe just give it a little time. Maybe I just got too used to email
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untog超过 8 年前
While the tone of the article is maybe a little hyperbolic, I agree with a lot of it. The default setting to be alerted when absolutely anything happens is crazy. And whenever I see someone talking about Slack replacing e-mail as if it&#x27;s a good thing, I recoil in horror. You can answer e-mails at your own pace, while Slack prioritises instant replies.
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ozten超过 8 年前
It sounds like the cultural norm for how their team is using Slack is synchronous.<p>I&#x27;d strongly suggest building a culture that Email and Slack are Asynchronous.<p>If something is time sensitive, take it to a synchronous channel which has cultural expectations that it is okay to interrupt the other person.
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oxguy3超过 8 年前
Honestly, this is not my experience using Slack at all. Maybe it&#x27;s because I&#x27;m on such a small team, but I find that the amount of chatter on Slack isn&#x27;t overwhelming at all -- #random is pretty dead most of the time. And if someone sends me a message and I&#x27;m busy, then I&#x27;ll maybe glance at the notification but probably just ignore it until I&#x27;m free.<p>My team uses Slack very asynchronously -- whenever you have something that needs feedback or whatever, you just post it in the appropriate channel, and expect responses to trickle in over maybe the next 24 hours. If someone sends &quot;hey no rush but&quot;, then I legitimately do not rush to answer it -- just a different company culture I guess.
esseti超过 8 年前
Since slack people will pass by here. Please, if i set not disturb then don&#x27;t disturb me: no notification, no badge icon (!!), nothing! (maybe just when the people, after been warned that they may disturb still send the notification). then when i remove the not disturb your nice slackbot can tell me what i missed.<p>Why am I asking so? beacuse I use pomodoro and i&#x27;ve a script that sets slack to &quot;do not disturb&quot; when i&#x27;m in the pomodoro and switch it off (to the pls bother me mood) when i&#x27;m done.
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mmjjss超过 8 年前
Less can certainly be more. However I feel like Slack&#x27;s usefulness:distraction ratio change greatly depending on the type of team or company using it. These suggestions are good ones but every situation is different. Is your team disciplined, focused, and&#x2F;or collaborative and to what degree? The answer will tell you how Slack may get used or abused.
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z6超过 8 年前
I&#x27;m not a fan of Slack. I think it&#x27;s way more distracting than useful. The biggest problem I think is that it doesn&#x27;t really allow for async communication. If I have a question that I want to ask someone, but it&#x27;s not urgent, there isn&#x27;t really a way to do it. With the typical gmail setup, I have 2 options. Send an email for non-urgent. Or send a hangout message for urgent. Slack really needs something like this, a sort of silent direct message that doesn&#x27;t disrupt the recipient.<p>Also, I hate the &lt;person&gt; joined &#x2F; left messages. There are team-related channels that are so disruptive and useless that I&#x27;d like to silently leave without being judged, but I can&#x27;t.<p>Lastly, I&#x27;ve yet to be in a channel that isn&#x27;t overrun by giphy spam. I know this isn&#x27;t directly Slack&#x27;s fault and more a company culture issue, but Slack sure makes it easy to use distracting features, whether that&#x27;s integrations like giphy, or reactions to messages, etc. I think the focus needs to be less on making Slack &#x27;fun&#x27; to use, and more on improving communication.
bhuga超过 8 年前
I wrote an electron app to inject javascript and CSS into slack in an attempt to turn off a lot of distraction and, more importantly, easily differentiate between bots and people. I feel the author&#x27;s pain, but the great part about being a programmer is that if it&#x27;s bad enough to write about, it&#x27;s bad enough to fix.<p>It allows per-team customizations, and if anyone cares to mess with it, there&#x27;s a link at <a href="https:&#x2F;&#x2F;github.com&#x2F;bhuga&#x2F;hackable-slack-client" rel="nofollow">https:&#x2F;&#x2F;github.com&#x2F;bhuga&#x2F;hackable-slack-client</a>. OSX only, but it&#x27;s electron, so porting it would probably be easy.<p>Changing other people&#x27;s applications&#x27; behavior is challenging but rewarding. The hacks required make great stories for certain kinds of parties. I always point people to <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=11805380" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=11805380</a> for a better introduction than I could give.
raesene9超过 8 年前
One thing that&#x27;s not mentioned in the article that I see as one of the main drawbacks of slack is lack of threading, which makes it much harder to have an async. conversation (especially across timezones).<p>The very very weird part to me about this is that slack say they&#x27;ve been working on threading for at least 18 months now (<a href="https:&#x2F;&#x2F;twitter.com&#x2F;SlackHQ&#x2F;status&#x2F;535121236452732928" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;SlackHQ&#x2F;status&#x2F;535121236452732928</a>) and still can&#x27;t provide a timeline for when it&#x27;ll go live, which seems really odd for such a well funded development team, given it&#x27;s such an oft-requested piece of functionality (there&#x27;s even a twitter account dedicated to it <a href="https:&#x2F;&#x2F;twitter.com&#x2F;slackThreadsYet" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;slackThreadsYet</a> )
perseusprime11超过 8 年前
Is everyone forgetting the biggest benefit of Slack? It&#x27;s the transparency part. Important details are no longer privy to 1 or 2 individuals on the team in their inboxes instead the whole team can see what&#x27;s going on and can chime in if they disagree
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bitL超过 8 年前
Is there any way to turn off those &quot;motivational&quot; start up messages such as &quot;we like you&quot;? It always irritates me; I want to use Slack for work not for getting the feel I am in a kindergarten and &quot;special&quot;.
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welder超过 8 年前
If you have more than a few teams, Slack becomes unusable. This alternative client doesn&#x27;t freeze up like Slack:<p><a href="http:&#x2F;&#x2F;meetfranz.com&#x2F;" rel="nofollow">http:&#x2F;&#x2F;meetfranz.com&#x2F;</a>
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nkantar超过 8 年前
My main issue with Slack is that with sane-ish notification defaults (only for my name), group direct messages default to that as well.<p>They&#x27;re fundamentally perceived by everyone (in my experience) as an extension of individual direct messages, which <i>do</i> trigger notifications, and yet I find myself missing these for minutes&#x2F;hours at a time, sometimes when it&#x27;s important, all because I&#x27;ve finally trained myself to ignore the non-numeric notification badge.<p>I&#x27;ve contacted the support about this and was basically told to go away. :&#x2F;
Hexigonz超过 8 年前
I&#x27;m on a small team (14-15) and honestly I love Slack. Have never had any issues with it and I think it&#x27;s an awesome team messaging system. We use growbot to give props and get a kick out of it. We just switched from skype to slack calls and it was a gamechanger. I have been on teams that used GroupMe in the past and it was terrible. I don&#x27;t read group me messages because they&#x27;re off topic and annoying. Slack&#x27;s channel system changed that for me.
ihuman超过 8 年前
I don&#x27;t understand the part about &quot;permanent do not disturb&quot;. Can&#x27;t you just turn off all notifications, or quit the app?
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iza超过 8 年前
Surprised this doesn&#x27;t mention the mute feature. I just mute the noisy channels (#random, etc).<p><a href="https:&#x2F;&#x2F;get.slack.help&#x2F;hc&#x2F;en-us&#x2F;articles&#x2F;204411433-Muting-a-channel" rel="nofollow">https:&#x2F;&#x2F;get.slack.help&#x2F;hc&#x2F;en-us&#x2F;articles&#x2F;204411433-Muting-a-...</a>
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chubs超过 8 年前
I see a common theme here is resource usage by Slack on the desktop. I also share this concern, and proposed a Kickstarter to build a native app: <a href="https:&#x2F;&#x2F;www.kickstarter.com&#x2F;projects&#x2F;2137936555&#x2F;taut-the-fast-beautiful-macos-native-slack-app" rel="nofollow">https:&#x2F;&#x2F;www.kickstarter.com&#x2F;projects&#x2F;2137936555&#x2F;taut-the-fas...</a><p>Unfortunately it didn&#x27;t get the traction that I wanted. This is OK, the main purpose of the kickstarter was &#x27;market&#x2F;idea validation&#x27; to see if enough people were dissatisfied with Slack&#x27;s resource usage&#x2F;performance to justify building it.<p>If enough people here are interested though, i&#x27;d be willing to resurrect the project - please let me know.
notJim超过 8 年前
Honestly I find the gripey-ness of this pretty off-putting. We get it, you hate Slack, congratulations.
Falkon1313超过 8 年前
Slack has a powerful Do Not Disturb feature - that little X in the upper corner of the window. Same as any other program, close it when you don&#x27;t want it running, open it when you do. Why go to such great lengths to complicate that?
mverwijs超过 8 年前
To reduce noise, I always get the admins to turn on XMPP and IRC support. That way I can pick my client of choice, and limit notifications that way.
taytus超过 8 年前
I can&#x27;t be the only one who think Slack is another super hyped company...
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feistyGrub超过 8 年前
Slack is of utmost importance. <a href="https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Church_of_the_SubGenius#Conspiracy_and_.22Slack.22" rel="nofollow">https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Church_of_the_SubGenius#Conspi...</a><p>Get it while you can.<p>Hail Eris
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jomamaxx超过 8 年前
Folks, I suggest that while Slack may have some mechanical advantages over e-mail, the &#x27;problem of too many emails&#x27; will absolutely not be solved by Slack, or almost anything else.<p>&#x27;Communication discipline&#x27; is the key issue, and it&#x27;s a social issue regarding how organizations work. Some people, in some jobs, are simply rewarded for broadcasting BS. It&#x27;s their job to do that. Sadly.<p>It&#x27;s funny how much time we waste communication, and how, most often, there is very little guidance on how we should do that. Very few &#x27;rules&#x27;.<p>Like typing, or &#x27;interviewing&#x27; - there should be some effort to control this.<p>If you think about it - isn&#x27;t it absurd that someone from some group can do something that possibly interrupts dozens of other people?<p>Would you allow them to shout loudly in a room?<p>In the Army they call it &#x27;radio discipline&#x27;. There are specific ways to communicate. Entirely inappropriate for corporate life, at the same time, we also don&#x27;t want to quash the serendipitous opportunity that sometimes arises from great chats ...<p>But still.<p>Perversely ... because Email clients usually offer finer control ... maybe email with tight discipline is the way.<p>I feel dirty for saying that :)
ycombinatorMan超过 8 年前
Honestly, this is not a problem at all.