Did you e-mail the developers before posting this? I mean, it's really kind of mean to post something like this without trying to resolve your issues with the developers directly first. In this case, Jay happened to be around to respond, but you said you wouldn't want to hurt Shareaholic's reputation without being sure. Didn't everyone read Derek Sivers' piece? Screaming on the phone or sending nasty e-mails or posting accusatory blog posts <i>is not the first line of defense</i>; there are other humans involved.<p>Also, posting it to HN without the question mark in your title was totally bogus.