True story: Early 90s. In a world before Windows 95. Was visiting a friend of a friend, an IT professional. We were in his home's “computer room” and his son was having trouble finding his favorite game on one of the many PC’s in the room. His father said, “Oh! I moved that to the ‘games’ directory on the ‘D’ drive.” And his 9-year old son, armed with that bit of info, was able to use his MS-DOS command line knowledge and good-enough keyboarding skills to find and play his favorite game!<p>That experience colored my expectations of what level of computing ability adults should have – “...if a bright 9-year old can figure this out, surely an adult with decades more cognitive development should be able to so as well...”<p>This survey sadly shows that may too much to expect out of some.