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Ask HN: Bettermet Raises Fees – are you leaving?

9 点作者 _uy6i超过 8 年前
Just got this email from betterment telling me they are raising my fees 67% - will you leave? Any better options?<p>&quot;Since we launched Betterment in 2010, we have worked every day to empower investors like you to do what&#x27;s best for you and your money, so you can live better. I hope that you feel we&#x27;ve been living up to that aspiration.<p>Customers have told us that they want direct access to Betterment&#x27;s financial experts. So today, we&#x27;re introducing new plans that allow customers to choose how they prefer to receive financial advice from Betterment: Digital, Plus, and Premium.<p>You are currently on the Digital plan, which will offer the same great service you&#x27;ve enjoyed with Betterment to date. Plus and Premium plans include direct access to our team of CFP® professionals and licensed financial experts, who will actively monitor your accounts to help you confidently reach your financial goals. If you&#x27;re interested in learning more about the new plans, you can read about them on our Resource Center.<p>Each plan will cost a simple, flat rate. Starting June 1, your Digital plan will be 0.25% per year of your average balance. In addition, we&#x27;re eliminating our monthly minimum fee, and eliminating our fees on all balances above $2 million. Furthermore, all plans are backed by our new Satisfaction Guarantee...&quot;

6 条评论

garrettdimon超过 8 年前
The price change itself isn&#x27;t enough reason to leave them, but the way that they&#x27;ve handled the price change and their responses to customers is definitely pushing me that way.<p>It feels like a very tone-deaf response from Betterment that, while people are disappointed in the price hike, the loss of trust is coming entirely from the way Betterment is handling it and responding. It&#x27;s hard to trust a company with your retirement when they literally seem like they don&#x27;t care at all about the loss of trust.
davidmr超过 8 年前
I don&#x27;t yet know if I&#x27;m leaving, but I am extraordinarily disappointed. I sat down and did the math a while ago and came to the conclusion that, with the benefit of the taxable&#x2F;tax-deferred tax management and tax loss harvesting, 15% was a reasonable amount to pay. After I do it again, it may turn out that .25% still puts me ahead, but this leaves a bad taste in my mouth. How long before they eliminate the digital plan and put me in the .4% plan?
tedmiston超过 8 年前
It looks like they have now decided to grandfather the 0.15% rate for a few months (this was posted last night).<p>&gt; My fee was lower before the pricing update. Will I keep my lower rate?<p>&gt; If you had a balance of $100k to $3.3MM as of Jan. 31 and were on the 0.15% pricing plan, the price change will not go into effect until June 1. On June 1, your fee will go up to 0.25%.
fny超过 8 年前
Just go buy VTI. Unless you value all the trappings of Betterment at 0.25% of your balance, I haven&#x27;t seen any analysis online that suggest returns are any better outside of random chance. [0]<p>The only con would be you&#x27;d need to spend a few hours a year managing your money.<p>[0]: <a href="http:&#x2F;&#x2F;www.mrmoneymustache.com&#x2F;betterment-vs-vanguard&#x2F;" rel="nofollow">http:&#x2F;&#x2F;www.mrmoneymustache.com&#x2F;betterment-vs-vanguard&#x2F;</a>
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tedmiston超过 8 年前
I don&#x27;t think it&#x27;s a coincidence that they moved to the same 0.25% fee tier as Wealthfront. Though I don&#x27;t believe Betterment is matching the first $10k managed for free. It was always more appealing to get started with Wealthfront than Betterment because of this.<p>If someone is putting in a few hundred dollars per month or less, a $3 per month fee on Betterment was robbery percentage wise.
rbcgerard超过 8 年前
Edit: technically they lowered fees for &lt;$10k and raised fees for &gt;$100k
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