A significant takeaway from this nice post is that being positive and kind - toward colleagues, customers, and people in general - keeps morale higher, which often results in better company results.<p>Some places I have worked have succumbed to mob behaviors, cliques of badly behaving (mostly men), or occasionally bro-coders that really put a bad mood on the company. I can't say how much it affected other employees, but it certainly reduced my enthusiasm and output.<p>And as with accepted leadership advice, praise many times more than you admonish; avoid admonishing as much as possible. Dale Carnegie gave some good advice on this.