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The Uber Conflation

155 点作者 dwaxe大约 8 年前

18 条评论

crabasa大约 8 年前
<i>On the flipside, I, for one, view Uber’s regulatory maneuvering in a much more positive light. After all, thinking about the “spirit of the law” can lead to a very different conclusion: the purpose of taxi regulation, at least in theory, was not to entrench local monopolies but rather to ensure safety. If those goals can be met through technology — GPS tracking, reputation scoring, and the greater availability of transportation options, particularly late at night — then it is the taxi companies and captured regulators violating said spirit.</i><p>I agree with this. Taxi regulations might have started with noble intentions, but quickly evolved into protecting a monopoly at the expense of consumers.
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_jal大约 8 年前
&quot;Otto having stolen intellectual property are very serious, it’s worth remembering that the entire industry is basically built on theft&quot;<p>There&#x27;s an interesting argument in the article, but the amount of squid-ink being squirted overwhelms it. A big chunk of the article is pretty much &quot;They didn&#x27;t do it, and if they did, look at everyone else.&quot; Which is pretty much bullshit.<p>Where it lands for me: If the CEO wants to disclaim responsibility for the culture, he needs to step down as incompetent.<p>If the CEO wants to take responsibility for the culture, he needs to step down for running an institution that routinely breaks the law. (There&#x27;s a legal term for that...)
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JoshTriplett大约 8 年前
The most critical quote from the article: &quot;Kalanick’s mistake was in not clearly defining, communicating, and enforcing accountability on actions that pushed the line but had nothing to do with the company’s regulatory fight. In fact, it was even more critical for Uber than for just about any other company to have its own house in order; the very nature of the company’s business created the conditions for living above the law to become culturally acceptable — praised even.&quot;<p>This seems like an excellent description of the problem: if you&#x27;re going to run a company that intentionally pushes the boundaries of specific regulatory restrictions (in order to demonstrate a better result that can only happen without them, to get popular backing for removing them), then you need to draw a clear internal dividing line between the risky actions taken in support of that goal and all the other areas in which the company should act as a model for upstanding behavior.
mikeash大约 8 年前
A major point of this article is that Uber skirts regulations by sticking to the letter of the law while violating its spirit, which a lot of people (falsely, in the author&#x27;s eyes) see as Uber thinking its above the law.<p>I was under the impression that Uber outright broke the law in many places. The author describes how things went for them in San Francisco: the laws never considered smartphone apps, so Uber was able to legally operate as a &quot;limo service.&quot; In that particular case, I agree with the author. But I thought that in many other cities, Uber came in and started operating in clear violation of the letter of the law, not just the spirit.<p>Is that true, or am I just misinformed?
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mandevil大约 8 年前
This is one the few times I&#x27;ve felt actually disappointed in Thompson. He is exactly right that Google (and basically every other company in SV) is totally implicated with the same problem. But saying that Kalanick should get another chance to turn around the company? Look back to 2014: Kalanick tweeted out an apology for one of his execs threatening a (female, natch) journalist, but decided not to fire the exec in question, because &quot;I believe that folks who make mistakes can learn from them- myself included.&quot; 2014 was his opportunity to turn around the culture. He failed, utterly and massively- and Fowler (who didn&#x27;t join the company until almost a year after that tweet storm) and plenty of other women paid the price for his failure. We&#x27;re now three years later and clearly the culture is even worse, and there is no evidence of improvement. Again, she didn&#x27;t join the company until a year after he promised to work to show &quot;that Uber is and will continue to be a positive member of the community. And furthermore, I will do everything in my power towards the goal of earning that trust.&quot; Where is the evidence that he should get another chance? Ultimately, it&#x27;s that Kalanick is a high performer, the same excuse Uber gave Fowler.
spoondan大约 8 年前
One very serious shortcoming of this article is the claim that the theoretical spirit of taxi regulation is exclusively (or even primarily) rider safety. Regardless of how we believe it has all worked out in practice, taxi regulation has long been earnestly pushed for a multitude of reasons: traffic congestion, driver pay and rights, consumer protection (from fare abuse), road safety (independent from rider safety), and, yes, the kind of rider safety that Uber is far better at through GPS tracking and driver reputation.<p>There are many attitudes to have about taxi regulation. Some would argue that the market will eventually provide better solutions; even for issues like traffic congestion. Others might contend that the regulation is necessary because the market will either not find solutions or the cost of finding those solutions via the market is prohibitive. Some might take a less principled approach and consider whether the current regulations are better at solving problems or creating them. Regardless, we have to honestly consider the whole story. It&#x27;s easiest to argue for Uber&#x27;s approaches when you consider only the small part of the argument where Uber and its ilk clearly best the entrenched taxi system.
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gdulli大约 8 年前
&gt; Note the easy conflation: avoiding regulators, allegedly tolerating sexual harassments, it’s all the same thing. Well, I disagree.<p>I would say there&#x27;s an equal danger of conflating their disrupting regulations with innovation or progress. There&#x27;s some relation, but it&#x27;s not equivalent. Treating them the same is only good for Uber.<p>Or maybe it&#x27;s that &quot;innovation&quot; and &quot;progress&quot; are mistaken to be only good things.
not_that_noob大约 8 年前
Travis fits the mold of a ruthless kind of CEO, always pushing the ethical line as far as he can get away with. Bill Gates in his first incarnation as ruthless CEO has engaged in all sorts of questionable behavior. For example, interview a bunch of people from a rival, figure out who&#x27;s key, and hire them all away at once. Or structure the agreement with IBM to eventually own the rights to Windows, then screw IBM over by slow-pedalling and malingering on OS&#x2F;2, and then release Windows in co-ordination with the newly created clone PC market, which he relentlessly encouraged behind IBM&#x27;s back.<p>Note that I&#x27;m not judging - I have come to realize (sadly) that a certain ruthlessness may be necessary for large-scale success in business, especially in the tech industry.
Tycho大约 8 年前
I&#x27;m getting the sense that there&#x27;s some kind of orchestrated effort to take down Uber. The whole &quot;Kalanick must step down&quot; talking point is ridiculous. There was an HR problem he wasn&#x27;t personally connected to, so now he must be removed despite being an incredibly effective CEO? Because SJWs now rule Silicon Valley and investors bow to them? Um, no, they don&#x27;t.<p>The fake &quot;I&#x27;m an Uber survivor&quot; anonymous blog post and the leaked cab video seem like they&#x27;re possibly the work of anti-Uber conspirators. And then you have other bloggers cashing in on the situation by writing these kinds of posts to get page views.
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brilliantcode大约 8 年前
If Uber was trading on wall street it would be shorted to oblivion. When this unicorn implodes, it&#x27;s going to change the valuation dynamics.<p>Downvotes not going to fix Uber.
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xenadu02大约 8 年前
The article makes a good point: Uber seems to have conflated pushing regulatory boundaries with pushing the boundaries of decent behavior. For a company trying so hard to overturn regulatory capture they sure did let their own house become a shambles.<p>It&#x27;s like if Edward Murrow went after McCarthy without bothering to double-check his own staff for anything that could be used against him.
socrates1998大约 8 年前
This is super interesting. I guess one of the reasons why Uber has been so successful in taking on powerful regulations and a lot of push back from different players is BECAUSE of their super aggressive business cultural.<p>And I could easily see this &quot;fuck the world, we do what we do&quot; attitude creating a hyper-alpha atmosphere where sexual harassment is scoffed at.<p>So, one could argue that without this attitude, Uber would have run out of steam or lacked the hustle to take on the Taxi companies and government regulations.<p>Still, regardless of the success that this culture has achieved, you can&#x27;t treat your workers like shit and ignore sexual harassment.<p>I could easily see Uber being replaced by another company after Uber does all the hard legwork of taking on the Taxi companies and governments.<p>Especially if Uber lacks the ability to fix its&#x27; image.
ariwilson大约 8 年前
<i>Moreover, one of Uber’s other “scandals” — the fact that Kalanick asked Amit Singhal to step down as Senior Vice President of Engineering after not disclosing a sexual harassment claim at Google — reflected far worse on Google than Uber: if Singhal committed a fireable offense the search giant should have fired the man who rewrote their search engine; instead someone in the know dribbled out allegations that happened to damage a company they view as a threat.</i><p>It&#x27;s not clear when Uber learned about these allegations of sexual harassment. I&#x27;m not willing to give them the benefit of the doubt and assume they acted immediately after all the other cultural problems with harassment they seem to have.
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davidgerard大约 8 年前
&gt; There is no disputing that Uber has operated in the gray zone, perhaps adhering to the letter of the law but certainly not the spirit.<p>Well, except the bit where they didn&#x27;t do that either.
perseusprime11大约 8 年前
Instead of stepping down, it looks like Travis is hiring a COO <a href="http:&#x2F;&#x2F;www.recode.net&#x2F;2017&#x2F;3&#x2F;7&#x2F;14843680&#x2F;kara-swisher-uber-ceo-travis-kalanick-coo-executive-recruiter" rel="nofollow">http:&#x2F;&#x2F;www.recode.net&#x2F;2017&#x2F;3&#x2F;7&#x2F;14843680&#x2F;kara-swisher-uber-ce...</a>
freshflowers大约 8 年前
Gee, and there was me thinking that the rise of Trump had put an end to the argument that these types of unethical behaviour are not symptoms of the same problem.<p>Defending a lack of ethics with ideology is a nothing more than a cheap trick. And I&#x27;m not falling for it anymore.
perseusprime11大约 8 年前
I still think Uber&#x27;s future challenge will be to return all capital it has raised so far and will raise in the next 5 years.
chaser7016大约 8 年前
Who cares if Uber is a tad dirty in breaking down down the status quo. The public didn&#x27;t cared previously about this until they realized that Uber treats everyone(their employees, contracted drivers, customers, stealing from their competitor, the common man driving to work who could get killed by an unproven Uber robot car and more) like trash and steamrolls over all who is not a KalaDick bro!