Doesn't look good. Remember, you're giving this unknown business the power to snoop on your phone calls. Do you want to open that back door?<p>No visible privacy policy. No visible pricing information. Not good.<p>Twilio can do this without any help from these guys.[<a href="https://www.twilio.com/labs/twimlets" rel="nofollow">https://www.twilio.com/labs/twimlets</a>].
Why is there no information on the costs or requirements? It seems the only possible way to find out is to sign up, which requires providing an email address...
Some things that need fixing:<p>- I could just create an account with nothing entered on the password field and could also login to that account that way.<p>- <a href="https://thisnumber.rocks/" rel="nofollow">https://thisnumber.rocks/</a> is not being pointed to this same app.
Official solution <a href="https://support.twilio.com/hc/en-us/articles/223179908-Setting-up-call-forwarding" rel="nofollow">https://support.twilio.com/hc/en-us/articles/223179908-Setti...</a>
Twilio has something called "Twimlets" that make setting this up very very simple. For voicemail you simply have to create a separate "twimlet" and have the resulting URL attached to the other one you use for the forwarding.
Years ago one of my clients had an internal system like this... it tried numbers in sequence... but the problem was for the person who dialed in this meant very long wait times if the first person or two weren't responsive. Also we hit issues where the message would end up in someone's personal voicemail box.<p>Then we switched to more of a "ring all the lines at once and the first one who picked up got the call" -- much better for the person dialing in... but meant every one of our support people got distracted every time the phone rang... they hated it.<p>Eventually we just went back to something like ZenDesk for customers to write in to create tickets, and then expanded it to something more like what Apple does... where the user creates a request to be called back at a certain time. This is what the client still uses. It's a better system for everyone than trying to sort out incoming calls in real-time.
Is this like DNS for a Twilio number? That's what I get. If I misunderstand could you fill out more, as if so this could be useful for contingency planning.
This looks neat! BTW (shameless plug), for anyone using a Twilio number for voice and wishing to easily add SMS functionality, I created <a href="https://www.smsinbox.net" rel="nofollow">https://www.smsinbox.net</a> last year.