The Author’s name was familiar and I’ve written about Toggl [0] on my person blog before, so I checked my email. While my blog post was organic, turns out I’ve corresponded with this employee, when they suggested I update my post with their revised pricing.<p>Here’s the message she sent, it’s obviously a mass email they sent to everyone with existing posts.<p><i>Please update the content on your website if you mention Toggl's old pricing structure.<p>Hey, thanks for mentioning Toggl at Mark Lyon. We just had a major update I think you should know about - we made changes in the pricing structure.<p>For starters, the existing pro plan now costs $10 per user per month. We have added the options to pay either annually or monthly, depending on the user’s preference.<p>You can see the full new pricing structure here - <a href="https://blog.toggl.com/2016/03/pro-plus-and-pricing/" rel="nofollow">https://blog.toggl.com/2016/03/pro-plus-and-pricing/</a><p>NB: If you mention Toggl out-of date pricing of $5 per user anywhere on your website, please change it to $10 when billed monthly and $9 when billed annually.<p>You can find the latest screenshots and logos here. Please make sure Toggl's listing on your website is accurate and up to date.<p>Finally, let me introduce myself - I'm Dunja, I'm the Media Manager at Toggl and would love to work with you in the future! We always have something to share and would love to see how we can work together.<p>Please let me know after you've updated the prices, and include your postal address, I'd love to send you some Toggl swag to say thank you!<p>Regards,<p>Dunja</i><p>I replied, letting them know I appreciated the updated info and had made changes as a result. It went into a ticketing system and they thanked me for doing so. A few weeks later, a bunch of stickers and a bag arrived via air mail. That was nice.<p>As much as I hate spam and “content marketing”, I was actually pretty happy with this contact as it helped me provide better information. I also really like their service, which also probably contributes to my desire to interpret their actions in a positive light. Contrast with the regular parade of cold “guest post” emails all websites seem to get. [1] No “trick” or “funnel” is going to get me to write a post about something that interests only the person who gets paid to promote it.<p>[0] <a href="https://marklyon.org/2013/04/tools-time-tracking-with-toggl/" rel="nofollow">https://marklyon.org/2013/04/tools-time-tracking-with-toggl/</a><p>[1] <a href="https://www.popehat.com/tag/ponies/" rel="nofollow">https://www.popehat.com/tag/ponies/</a>