What they really need to do is maybe just start completely over on the whole Xbox Dashboard.
For something that could be so simple and easy, the whole experience of trying to use the Xbox for anything other than playing a game is insanely frustrating. Every time I sit down to try to use it I'm just tearing my hair out!<p>It's been, what, over a decade they've been working on that Dashboard and it has always been just a steaming pile of trash.<p>Everything from initial setup trying to make accounts for the kids, to setting up payment methods, trying to switch between users constantly as things are authorized in one place or another, trying to install apps, constantly turning it on to find its forcing an hour of updates that must be installed to basically unbrick it. The media player app is insultingly bad. The App Store is a wasteland. The UI is a total train wreck.<p>I went to install Amazon's app to stream some Prime shows last week. You would think probably some other people have tried to do this before, what could go wrong? What a mistake. App constantly crashing, took over an hour, including power cycling the Xbox twice before I get it to the point where I was actually watching a show. This for what is a < 5 minute process on a smartphone.<p>Every time I try to do anything with that infernal machine, I just end up tearing my hair out. I really don't understand how they have millions of users and so much basic shit Just Doesn't Work.<p>And don't get me started on the UI..... Everything I want to do buried the absolute maximum amount of clicks away from where I would expect to look for it.<p>I try not to complain about it usually because it just gets my blood boiling how could MS put out such absolute garbage? Please tell me I'm not alone in feeling this way :-)<p>The hardware rat race is great and all, but for a platform where they have Apple-esque control I would have expected two orders of magnitude better results than what MS has managed to deliver in 2017 for a living room experience.