"I have this incredibly strong urge to help people."<p>Me too. When I hear a problem, I instinctively offer a solution, or at least try to work through the problems to a solution. Apparently, it's a male trait - "Ug! Man solve problem."<p>Then I was offered advice along the lines of "Don't offer advice until you're asked for it." Oh, meta. When someone's telling you of his problem: he's not necessarily asking for a solution, he's not necessarily looking for tips, he maybe doesn't even want to change... he just wants to rant and whinge a bit - and if you offer a solution, it's usually unwelcome and you're frustrating his venting.
Of course, if he's ranting, whinging and venting the SAME problem after a few years... well!<p>Thanks for posting this - I'd recently forgotten that line of advice and had reverted to being Mr Instant Problem Solver!<p>Maybe this openness is a trait of HN readers - knowledge accumulators, problem solvers, generous time givers, open-sourcers - that doesn't apply to the wider population!