From my experience having used Robinhood for almost two years now, it's fine up until something happens with your account and you need to talk to someone. Their customer support seems almost nonexistent, no phone number, only an email where their response time is anywhere from a day to a week+ and you have to bug them to follow up. On top of that, the support that I have gotten hasn't been very clear, like they don't know what's really going on with my account. When I have several thousand dollars somewhere with active investments, I don't want to have to wait around and deal with a different support person for each message.<p>Just recently I had to email them first to find out that they have an issue with my account and "any sell, dividend, etc. will have 28% removed and sent to the IRS." And I "will need to reach out to IRS regarding those funds." They did not tell me anything when they apparently started doing this. I was paying for Robinhood Gold too at the time.<p>I'm sure most people will have OK experiences with Robinhood, but I'm closing my account and moving to another broker with better support and communication.