TE
科技回声
首页24小时热榜最新最佳问答展示工作
GitHubTwitter
首页

科技回声

基于 Next.js 构建的科技新闻平台,提供全球科技新闻和讨论内容。

GitHubTwitter

首页

首页最新最佳问答展示工作

资源链接

HackerNews API原版 HackerNewsNext.js

© 2025 科技回声. 版权所有。

CrashPlan Australia been down for 5 days and counting

49 点作者 stevenringo超过 7 年前
CrashPlan woes continue.<p>I have not been able to back up to CrashPlan in Sydney for nearly 5 days.<p>Even worse - YOU CANNOT RESTORE! When logging in to their site, you get the message &quot;Unable to login to server&quot;.<p>How can a backup service leave their customers in the lurch for so long?<p>Suggest to all that have been screwed by their recent decision to kill their Home product, get the hell out of there as soon as you can.<p>The best I could get out of support was:<p>Hello,<p>Thank you for contacting Code42 Support!<p>Unfortunately, it appears there has been a problem with the server you mentioned (ECA-SYD) going down. Your files are still perfectly safe, but it&#x27;s taking us a lot longer than usual to get the server back up and running. I do not have an ETA for a fix just yet, but I will let you know once I have more information.<p>You&#x27;re certainly not the first person I&#x27;ve talked to who&#x27;s having issues with this server, and I&#x27;m doing everything I can to bring more attention to the problem.<p>Please let us know if you have any additional questions or concerns, and I&#x27;ll be more than happy to help!<p>Thanks, Redacted Code42 Support

7 条评论

trengrj超过 7 年前
When you ask about backups for an entire region (Sydney) and then they refer to &quot;this&quot; server as in singular, you know things are bad, at the least not HA, at the worst not even backed up.
thiagocsf超过 7 年前
I don&#x27;t understand why a backup service would need to setup regional infrastructure. It&#x27;s not sensitive to latency, the bandwidth costs the same and it adds management overhead.
评论 #15154830 未加载
zhte415超过 7 年前
One really really simple thing they could have done in that communication is (using their casual style):<p>&gt; I will reply again in 2 hours (or XX time) outlining action taken and what we&#x27;re currently doing to restore services.<p>And actually reply spontaneously.<p>&gt; Please let us know if you have any additional questions or concerns, and I&#x27;ll be more than happy to help!<p>Very canned.
ranu超过 7 年前
ECA-SYD is still down - 9 days since it first stopped working! I&#x27;ve had a response from Crashplan support confirming this, but still no ETA on a fix. Pretty unacceptable for a backup service, but I have a few TB of data that will be a pain to move elsewhere.
SyneRyder超过 7 年前
Sorry, not seeing that here. I&#x27;ve been able to backup to CrashPlan Australia over the last few days, last fully completed backup on August 31 and I can see some files that I created this morning on September 2. I&#x27;m able to restore files as well.<p>Mine is hosted on ACA-SYD, so I&#x27;m not sure if ECA-SYD was a typo or if you&#x27;re on a different server.
评论 #15155168 未加载
jtagx超过 7 年前
What&#x27;s actually going on with CrashPlan? Why are they shutting down their Home offering?
hrrsn超过 7 年前
Time to move.