I run an event every year. I wrote my own booking system having found that every system I'd ever used was, to put it bluntly, confusing, obnoxious, vile, and made me want to take a shower. I'm being somewhat unfair, I know, but I just <i>hate</i> using existing ticketing systems. If you're building one that I'd be happy using then I hope you take over the world.<p>But I can't tell you specifically what I hate so much about other systems, because it's all very nebulous. And I am most definitely not a usual customer for using a ticketing site. There are several roles in this space that you will need to identify, isolate, characterise, and then decide how much you want to please them. Would you mind if your system becomes the system of choice for event organisers, but that event goers curse you at every stage of the process?<p>So you're welcome to email me, but I strongly advise the following:<p>* Don't ask too many questions all at once;<p>* Make your questions short, sharp, simple, and easy to snap off an answer to;<p>* Think hard about what two questions really matter to you;<p>* Don't think of my as a typical anything -- evaluate what I say. I won't lie, but I might not be creating a truthful view of your market.