I've been writing web copy for 7 years, and, although the advertising guys referenced so far (e.g., Hopkins, Ogilvy) are great, their tricks focus largely on direct response (i.e., long form letters). Use those tricks for writing PPC ad headlines, etc -- but be careful on your website.<p>On your site, your copy should set a tone for your service; get your value proposition right; be scannable; and err on the side of clear rather than clever.<p>Tone can be tricky because it's easy to get carried away... but check out Mint.com for examples of how to stay light & friendly but also professional & credible. As for your value proposition, check out MarketingExperiments for their tips on writing a value prop that resonates --- and that goes beyond "save time and money" (which every company seems to default to, making that phrase totally meaningless).<p>Regarding scannability, that one's pretty straightforward. Short, snappy headlines. Bullet lists with 3-4 bullets; concise copy in your bullets. No paragraphs over 3 <i>lines</i> long. Bolding used only for things that will be important to users (not just things you wish they would care about). Great typography to help users see the words they're supposed to. Not too much dedication to the rules of grammar (keep the reading level at about grade 5 or 6; Word can help you run tests to see what level your copy's at).<p>As for clear over clever, that means writing "88% of our users saved 6 hours on payroll last month" rather than "Payroll, meet your match".<p>(SEO, persuasion, emotion, etc. can always follow after you launch.)<p>If all else fails, I'm happy to read over your copy and offer recommendations. I'm at joanna AT page99test DOT com. Good luck!