>To explain how much of a driving principle that is for him, he recalled an anecdote from the early days of JetBlue, when an experienced pilot with an enormous amount of flight time under his belt showed up for an interview. “He had 15,000 hours,” Neeleman said, “but when we asked him to tell us about one instance where he’d gone above and beyond, he couldn’t name it. So we didn’t hire him. Why? Because he was a jerk.”<p>I will never fly this airline, and will strongly reconsider flying JetBlue again, now that I've read this seriously damning admission (in the form of a brag).