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Ask HN: 300 employees, what is Twitter doing with them all?

40 点作者 joshfinnie超过 14 年前
Twitter just announced their 300th employee [1]. I thought I would extend the question to people who might know. What is a company like Twitter doing with 300 employees? Of course this is all speculation, but I feel 300 is just too much.<p>I would love to hear what everyone here thinks!<p>[1] https://twitter.com/#!/twitter/status/28816319556

14 条评论

mechanical_fish超过 14 年前
Factors to keep in mind:<p>Twitter is a global, high-traffic operation with a pile of dedicated servers. It takes a lot of facilities staff to deal with that.<p>Twitter is an HA service that is trying to build a reputation for reliability. You need enough ops staff to keep a 24/7 NOC up and running and to deal with illnesses and vacations.<p>Twitter is in an explosive growth phase. They are quite likely to be employing lots of engineers on strategic projects. It can be a mistake to think of your R&#38;D team as some kind of cost that you need to contain. R&#38;D is an investment in the future. And Twitter has a lot of VC money to invest right now.<p>Not everything scales. In particular: Sales and customer service don't scale perfectly unless you deliberately engineer that from day one. For example, if you build Google Ads (and are able to compete with the <i>original</i> Google Ads) you can sell ads with Perl scripts. But traditional ad sales requires salespeople. Customers like to be talked to, they like to get their problems solved and their tickets closed by sympathetic humans. Depending on the various business models that Twitter is considering, they may need a bunch of sales people to negotiate deals with customers, and/or a bunch of systems integrators to help customers learn to process the data coming out of the firehose.<p>Twitter needs lawyers and moderators and ombudsmen. They receive DMCA takedown notices. They receive reports of threats and spam. People steal credentials and impersonate other people. There are privacy laws and telecom regulations. They have to deal with these things in multiple languages and around the world.
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citricsquid超过 14 年前
<a href="http://twitter.com/positions.html" rel="nofollow">http://twitter.com/positions.html</a><p>That's a list of all open positions, maybe that will help give an idea.
sprsquish超过 14 年前
Jane answered this well on Quora: <a href="http://www.quora.com/Why-does-Twitter-need-300-employees" rel="nofollow">http://www.quora.com/Why-does-Twitter-need-300-employees</a>
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Janteh超过 14 年前
They have, for example, one person working full-time with relatives of deceased people.
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staunch超过 14 年前
Justifying their massive sale price to Google/Yahoo/Microsoft. You can't pay $3 billion for a company that doesn't have at least a few hundred employeees.
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ErrantX超过 14 年前
I expect a lot of them are in customer service/business development/lead generation roles.
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marcusfrex超过 14 年前
People tells me that twitter guys are smart but it doesn't seems that way. They changed whole architecture again and again but there are still downs time by time. But that is another case. Anyway, with that point of view it might be required to collect some experience and ideas together to brought more stable product. But i'm sorry to say that if it is what they are thinking.. they are in the wrong way.
points超过 14 年前
Same as Digg. Betting they'll be acquired.
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smackfu超过 14 年前
You know how when people count lines of code, and other people say it is a meaningless metric?<p>Number of employees is the same way. You can arbitrarily change the number by outsourcing non-core-business jobs. Like HR or payroll or whatever.
singer超过 14 年前
I don't think they have enough employees.<p>When I send them DMCA takedown notices, they only remove the content if I remind them 3 or 4 times. After weeks of reminding them, the content has been seen by thousands. That kind of defeats the purpose of them even offering to take down the content.
grandalf超过 14 年前
I hope they're re-releasing dabbledb for everyone to use...
bigtech超过 14 年前
Defending Sparta from the Persians.
phlux超过 14 年前
--- Thinking out loud ---<p>There is yet a thing to come of twitter:<p>I design big systems; HQ campus networks, Hospital networks and systems, RFID/RTLS tracking systems etc...<p>Back at Lockheed in 2002 we talked about this untapped M2M information layer that was just becoming accessible.<p>We imagined that there was a ton of data, contextual and revealing about what human actions were, that was happening and going to exponentially happen at a machine to machine level...<p>this device is here, in this state, with this sensor data and tethered to this owner... etc...<p>Twitter is kind of this sub-meta layer of information that has emerged - but not about machines -- about the human psyche...<p>there is a lot to be said for the 140 limit -- think of it as a protocol spec for the machine enabled telepathy that is the internet.<p>take that paradigm and apply it to the M2M idea previously stated: use twitter as a platform (middle ware, much like Emergin) to deliver short context messages between social systems, in an automated way) and then mine the fuck out of it for intent, interest, trend, etc...<p>This is like using it to data(sift) mine the information users put into the twitdome to determine such things as stock prices, national satisfaction on [issue], etc...<p>the beauty is that much can be gleaned DUE to the fact that the inputs are of a known, limited size.<p>I theorize THIS is exactly why the library of congress has chosen/forced? the archiving of all tweets -- as it is immensely valuable for "opinion mining" a populous due to the fact that all entrants are limited to post in a small, set frame. (better be more informed than the populous you wish to control)<p>Thus the issues about mining are much more manageable.
bhiggins超过 14 年前
Why don't you go start a company and show us how great you are at headcount?