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How to Keep Your Job as Your Company Grows

584 点作者 Raj7k超过 6 年前

42 条评论

makecheck超过 6 年前
While working at a company, be loyal to your local team (other people just trying to do good work) and yourself (e.g. build new skills you can use). And really, those are variations of the same thing because co-workers that value you can help you get what you want or even your next job.<p>Blind loyalty to a company means nothing though. First, managers change: <i>any</i> promise, especially a long-term one, is one manager-change away from becoming vapor. Projects are cancelled or relocated or reprioritized. Layoffs occur at times convenient for the company so don’t be surprised when you’re unable to count on stock vesting. Perks go away. Ultimately, treat most company-level things as “sounds nice” and never <i>count</i> on them. For example, I would never buy a house based on stock I <i>should</i> get or a bonus that was promised.
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madeuptempacct超过 6 年前
A consulting company I worked for fired a sales guy who basically built it with the two co-owners. He basically found all the clients to place developers with and found &#x2F; interviewed a bunch of devs. Then the company grew and they hired a fancy Ivy League &#x2F; Wallstreet experience guy in his place.<p>They gave the original guy zero warning. Kind of messed up.
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charmides超过 6 年前
To the author:<p>This does not add up. After they fired you and then had you fight to get your job back, you said they hired a &quot;coach&quot; to help you learn new skills. But at the end of this training, the coach reported to your boss that you &quot;had a long way to go.&quot; It certainly does not seem like the coach was hired to help you out. It seems like it was just a backhanded way to get an assessment on you while you had your guard down.<p>To me, it seems like this company was just taking advantage of you and your youthful enthusiasm until they had no more use for you. By blaming yourself, I feel like you are drawing all the wrong lessons from this experience.
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IvyMike超过 6 年前
There&#x27;s another question to ask: Do you actually <i>want</i> to keep your job as your company grows?<p>This is not to imply &quot;yes&quot; or &quot;no&quot;; it&#x27;s a very personal answer. At the companies I&#x27;ve been in, there are some who thrived moving into new roles as the company grew, and there were others that would have been happier and more successful taking their skills to the next startup.
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philosophygeek超过 6 年前
What a fantastic read. As a CEO who has grown my company from 6 to almost 100, this is one of the hardest discussions to have with someone. It&#x27;s not that they did anything <i>wrong</i>, they&#x27;re just no &quot;right&quot; for the position in its current state.<p>He suggests that it&#x27;s impossible to retain employees through such changes. I haven&#x27;t found this to be the case. One technique I&#x27;ve used is to keep the company title-light, so that changes in title aren&#x27;t as stark. I&#x27;ve also had a few people who have gone from IC-&gt;manager-&gt;IC, which shows the company that I value people no matter what their role is. Retaining people after hiring above them requires a lot of careful, honest conversations not just with the affected employee, but with messaging to the broader team.
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mixmastamyk超过 6 年前
Great post. The author is polite enough to avoid drawing attention to a mistake of the CEO, but I thought it was worth mentioning. (Assuming the boss already knew the lessons learned.)<p>Believe the CEO would likely have received a much better response had phrased the same idea as:<p>- Great job!<p>- Business is changing, we need to take it to next level.<p>- Let&#x27;s improve our Plans, Vision, Strategy<p>- I&#x27;ve got a coach on retainer to help get us there.<p>Then Plan B, where early employee can&#x27;t make the transition and is replaced, can be left unsaid. If it happens the employee will be a lot less surprised, and have a greater chance for retention.
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sharadov超过 6 年前
I don&#x27;t think there is any real way to plan that. Keeping your ear to the wall, schmoozing can help, if that&#x27;s your forte. But it&#x27;s a lot of work. I&#x27;ve seen people who seemed irreplaceable get chucked out because of dirty politics and the team suffer because, the person in question was a fantastic worker, not merely someone who had tribal knowledge. I am not loyal to a company, am loyal to an ethical code that says that I try to do by best, but not at the cost of my health or time. No matter what, don&#x27;t stop learning, if your job allows you to, then great, otherwise just find time in your schedule to do it. Eventually, you are the master of your destiny.
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nimbius超过 6 年前
disclosure: i dont work in software, im an engine mechanic whos learning python.<p>ive worked for small shops from the ground up, starting with mostly off the shelf hand tools and paper records, and moving into automated and well run repair businesses. The key i think is to find a company that realizes when they are squandering your potential and takes action before you&#x27;re gone.<p>I went from brakes to suspension in 3 months and from there with consistent demonstration of talent, became the shop lead, then master mechanic, after 4 years. Im not so much a guy who twists oil filters anymore, but I&#x27;ll still walk the floor and see whos doing what. I&#x27;ll check our ticket queue to see what hasnt moved, or if parts in the crib need stocking. In my line of work we call it &#x27;old timers.&#x27; guys who know and have the experience to guide, but dont necessarily care to leave the comfort of a comfy chair very often. Not a manager, but the first line of defense against having to talk to one.<p>I go out to fleets and take part in bids for maintenance jobs, not because Im a good mechanic, but because I know which mechanics I work with that are good for certain things. Im also known for bringing in a bucket or two of fried chicken for lunch on the weekends. I still have a workbench in the repair area, but my coworkers mostly leave weird parts I might enjoy or tricky problems to solve that nobody else has figured out.
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gunnr15超过 6 年前
More folks should give additional thought to what STAGE of company they want to specialize in. It is totally ok to want to be a great early stage engineer&#x2F;salesperson&#x2F;marketer where the ability to make decisions and move forward when the environment is vague&#x2F;uncertain is HIGHLY valued. In my experience (leading teams at both early stage and 1000+ employee companies) most of the folks that thrive in the early “Wild West” stage start to wither when things get more formulaic as the business matures.
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tc超过 6 年前
The basic problem is that what he was doing for the first 12 months was <i>right</i>. Doing what a big company executive would have done would have been <i>wrong</i>.<p>When the new CEO comes in and wants things done immediately in the big company way, it&#x27;s going to feel like the new guy is saying he was doing everything wrong. Further, the actions he was taking will be perceived by others in the company and by new management as his <i>identity</i> rather than as a rational response to the circumstances of the early company.<p>A smart and observant person in such a role might come around over time naturally. He or she would notice that what worked early on isn&#x27;t working as well any longer and would adapt. That may even be better for the company than going overnight from &quot;small company mode&quot; to &quot;big company mode&quot;.<p>Or the person may not come around. Either way, it&#x27;s likely change will not be perceived as fast enough. Difficult problem for all parties.
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ian0超过 6 年前
Ive been thinking that a properly constructed company-wide and long-term profit sharing scheme is the best way to combat this.<p>Early employees take onboard the most risk with a venture and even if they don&#x27;t want to be or are not able to be VP of X when the company sales they should still maintain the material (and psychological) benefits. I bet people would have less of a problem being demoted if they knew their eventual payday would be larger than their new boss.<p>It&#x27;s possible to construct a profit sharing scheme where x% of future profits is dedicated to a pool of employees and weighted more according to risk than seniority. And to offset the negative aspects (investor wise) of this with buyout clauses based on some fair metrics.
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rf_超过 6 年前
There is a pattern and it has nothing to do with how hard the author worked or the CEO.<p>&gt; No one knew what I was doing, and I couldn’t explain why I was doing it when asked.<p>&gt; I had shut down. Even as we were meeting, I was obsessively thinking about the change<p>&gt; I literally paid zero attention. In my righteous anger I was unreachable.<p>The common thread is communication; specifically the lack of it. These quotes are huge red flags.<p>The CEO saw a problem and clearly communicated it -- you&#x27;ve gotten results but cannot explain how or why, and that isn&#x27;t good enough going forward. The author even had a chance (real or not) to act on this feedback by way of a warning and a coach. Instead of embracing and acting on clear feedback from his new boss, he panicked and shut down; allowing one negative interaction to throw his entire sense of self into disarray. This is strong evidence that indeed they were likely not the right candidate for the position as the company grew.
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itronitron超过 6 年前
There is danger in being too productive while coworkers focus their efforts on &#x27;shaping&#x27; the company.
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vim_mercenary超过 6 年前
Throwaway obvious reason.<p>All of this stems from you caring about your job and the status it gives you.<p>After being burned twice on two startups that went on to Series B&#x27;s, I&#x27;m done.<p>I no longer give a shit about my employer or if they live&#x2F;die. I clock out at 5pm on the dot. I clock in whenever. Pay me, I&#x27;ll get your features out and that&#x27;s that. No I don&#x27;t care about your estimates, no I don&#x27;t care about your stock, no I don&#x27;t care about your company&#x27;s potential. Pay me, and I&#x27;m out. That&#x27;s that.<p>My most recent gigs I choose the path&#x27;s with the least amount of stock and most amount of salary.<p>I no longer give a shit.
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anon57325超过 6 年前
I was a one of these “new hires” to a startup that was growing. It was chaotic because a lot of knowledge wasn’t transferred and we had to basically figure out a lot of the business logic because those original people were all gone.<p>I jumped ship after a few months and eventually the startup failed. I heard from former colleagues the main reason is those original people went to work for several big companies, who were all customers of this startup. They still held a grudge and persuaded those companies to stop working with them.
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m104超过 6 年前
Most valuable and uncomfortable part of this article:<p><pre><code> What I wish I knew was that if you’re an early company employee, it’s not likely that the skills you have on day one are the skills needed as the company scales to the next level. This sentence is worth reading multiple times as no one – not the person who hired you, the VC’s or your peers -is going to tell you when you’re hired that the company will likely outgrow you. </code></pre> Pure gold from a career-building perspective.
k_vi超过 6 年前
‘if you’re an early company employee, it’s not likely that the skills you have on day one are the skills needed as the company scales to the next level‘<p>This resonates with me
matchagaucho超过 6 年前
As a CEO, I experience the same emotions when there is change at a strategic customer. It sucks, but it takes work to rebuild trust you thought was already earned.<p>The &quot;new decision maker&quot; has just inherited your product&#x2F;solution and likely wants to establish their vision and network over yours.<p>Start from scratch and re-earn their trust :-(
purplezooey超过 6 年前
There is no &quot;transition&quot;. What happens is your investors decide they want the latest recycled executive face to take the helm. That person usually goes for short term results at the expense of long term ones, because they&#x27;ll be gone in a year or two and they don&#x27;t know anything about the product anyway. And the cycle continues. To pretend it is some process you can navigate rationally is not healthy.
Throwaway211219超过 6 年前
I know Optimizely isn&#x27;t as relevant these days, but this article matches my experience there. Just about all the early employees were pushed out or encouraged to go when the business matured a bit and the adults from SalesForce were brought in. Of the first few dozen employees, only a handful are left.
pcpcpc超过 6 年前
I&#x27;m in a similar position to Steve Blank: early employee navigating various role transitions as the company grows. Would appreciate additional resources like the above, recommended coaches, books, etc. if anyone can offer.
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DanFeldman超过 6 年前
<a href="https:&#x2F;&#x2F;firstround.com&#x2F;review&#x2F;give-away-your-legos-and-other-commandments-for-scaling-startups&#x2F;" rel="nofollow">https:&#x2F;&#x2F;firstround.com&#x2F;review&#x2F;give-away-your-legos-and-other...</a><p>I found this post to be in a similar vein, and helped lessen the scare of growing (or not growing) with my current startup, Starsky Robotics. What it made me realize is I loved the ability to switch direction, to &quot;give away my legos&quot;, and I needed to focus more on making that an easy transition if I wanted to do it successfully. Learning to onboard a new employee or a new team onto your &quot;complex tower of legos&quot; is high impact and extremely important as teams scale.
z3t4超过 6 年前
You can make good use of the startup people by making them repeat the success in new markets. Sacking them is such a waste of talent.
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throw2016超过 6 年前
A new CEO will not just come in and fire a senior exec unless there is a lot of behind the scenes activity we are not privy to or the CEO already has someone lined up for the position.<p>A lot of CEOs have got into the habit of building teams with people they already have trust with, in which case this whole article is overthinking.<p>If not that it&#x27;s strange that the first thing the CEO did without even working with him is to fire him. If things were so bad that why wasn&#x27;t he talked to earlier? That could mean some &#x27;history&#x27;. These things are so contextual its dangerous to try to draw any insights or lessons.
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simonebrunozzi超过 6 年前
I am currently going through a very intense transaction, from being the CEO of the company I founded, to no longer having a full-time position at the company. (looks like I will simply remain as an external advisor).<p>I am curious to hear if any of you had a similar experience, and if you have any suggestions or tips to share.
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deanmoriarty超过 6 年前
I could really relate to this post, since I&#x27;ve recently (past couple years) gone through exactly this.<p>I was hired as a senior software engineer for a very early stage startup, and quickly became the de-facto engineering leader, ran multiple teams for a couple years (backend&#x2F;frontend&#x2F;ops), and most of the technical products of the company still have my clear fingerprints on them.<p>Result? After the early success, founders and VCs brought in new official managers (VPs and directors of engineering) to scale the company, and I &quot;regressed&quot; to an IC role. Due to all the technical context I have about the company, they essentially let me roam around without having to account or report to anyone. Essentially, I do whatever I want, whenever I want, which these days means working on very experimental stuff that selfishly interests me, but that one day might be used for the company technology (long term plan). I suspect once all the former systems are replaced they might terminate me, which I&#x27;d welcome so I&#x27;d get some severance as opposed to quitting (and I have passed several FAANG interviews so I&#x27;d find a new job relatively quickly), but it hasn&#x27;t happened yet, and have been in this limbo for a couple years now.<p>I&#x27;m not gonna lie when I say this caused a lot of shock to me initially, along the same lines of the blog post, but I eventually dealt&#x2F;coped with those feelings (sort of). I say &quot;sort of&quot; because I haven&#x27;t changed job purely due to the financials of the situations: even if my title&#x2F;role changed, my original equity grant is still vesting at the original rate, and as the company becomes more successful it&#x27;s unlikely that I could find another opportunity as good as this one (from a financial point of view).<p>However, I am really not happy with the changes that have been implemented: in particular, the new management is really really bad, like severely technically incompetent. These people were hired as &quot;experienced managers&quot; from companies such as Cisco&#x2F;IBM&#x2F;... where they held a management position for 10+ years. These people are not technically bright or inspiring, they just live by processes and jira tickets.<p>This caused two very big problems:<p>1) The quality of these managers caused very good people, mostly individual contributors, to flee. Essentially, a lot (50%+) of my peers who were originally in the company and were extremely strong individual contributors left for greener pastures, and in informal conversations they all told me they were fed up with the level of incompetence of the new managers. They didn&#x27;t have a strong equity package such as mine, so it was a very easy decision for them, I would have done exactly the same.<p>2) These managers are effectively unable to deal with high pressure and customers. We had customers who churned on us, explicitly listing as the main reason the inability to effectively interact with our engineering team during support escalations. A quote I remember from a customer is: &quot;It seems like you guys lately don&#x27;t know your product and what you&#x27;re doing anymore&quot;.<p>It seems just now, two years later, the upper management is slowly realizing this, as this incompetence is starting to make a real dent into our revenues. I have seen this all along since the very first few weeks they were on board, but I always carefully refrained myself from escalating this to the founders because otherwise I would have just been seen as a &quot;negative nancy&quot; acting out of jealousy, so I decided to put a good face and take what&#x27;s in for me (freedom in my current position).<p>But I truly and humbly believe that, had I been put in charge of engineering instead of those new people, I would have done a better job scaling, hiring other more talented managers and keeping ICs motivated (I value a lot technical excellence and I always go above and beyond to make sure I am technical enough in every conversation, and all the team members always appreciated that a lot when I was leading things).
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empath75超过 6 年前
Maybe it’s because I’ve never really been attached to a company I’ve worked for but the second I left that meeting, I’d be negotiating my exit package and talking to other startups, not trying to save my job.
Raphmedia超过 6 年前
Itamar Turner-Trauring latest Software Clown newsletter¹ (#105) was about this. The author wrote about a similar story where a company he worked at changed as it grew and layoffs were made.<p>He concluded with some really good points:<p>| I came away from the experience unable to commit myself to a company. In part this was an ethical stance: who controls the company can change, and change quickly. So loyalty to a company meant committing to follow people who shouldn&#x27;t be followed, not because authority is inherently bad, but because in most companies authority cannot be rescinded by the workers in its power.<p>| But it was also an emotional reaction: I&#x27;d put a lot of myself into my job, only to see my work—and my friends&#x27; work—destroyed in an incompetent power grab. I didn&#x27;t want to go through that again.<p>| The thing about loyalty, though, is that it&#x27;s motivating: you give your loyalty because you want something or someone to succeed. So if you&#x27;re past the point of pure survival, where do you find motivation if not in loyalty?<p>| Eventually I came round to solidarity, a thornier path than loyalty. Loyalty is simple, because it starts with an answer: your country, your cause, your company, your friends—above all. Solidarity is complex, because it starts with a question: beyond yourself, beyond your friends, beyond your cause, beyond your country, what ought you do to help everyone?<p>¹ <a href="https:&#x2F;&#x2F;codewithoutrules.com&#x2F;softwareclown&#x2F;" rel="nofollow">https:&#x2F;&#x2F;codewithoutrules.com&#x2F;softwareclown&#x2F;</a>
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brian-armstrong超过 6 年前
I agree with the general thrust of this article - the company grows and its needs change over time. You will need to change along with them. But I think the last 1&#x2F;3 of the article is a little too self-congratulatory. It&#x27;s not really clear the retaining early employees <i>is</i> important, and in fact they may become more dead weight as the company grows. The concept of maintaining &quot;company culture&quot; is silly, that changes as the company grows anyway. The company owes nothing to early employees and some churn is likely.
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gaius超过 6 年前
<i>until the new CEO called me in for a chat.</i><p>Maybe that CEO was infallible... or maybe he just wanted to give the job to one of his b-skool buddies. Who can say?
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spicymaki超过 6 年前
This was a good article. You don&#x27;t even need to be in a startup to feel this way. Product road maps change and skill sets that were valuable at one point are not valuable the next. We should always be improving our skills, integrating constructive feedback, and looking for opportunities to grow.
lifeisstillgood超过 6 年前
What strikes me is how parlous vocational training (for want of a much better phrase) is - it took him (a clearly talented and successful individual) <i>two decades</i> to understand his situation.<p>I am a better <i>person</i> in many ways than my 20-year old self, but I do wish I had learnt my lessons a bit faster as well
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kraig911超过 6 年前
People change and so do businesses. I think this is kind of click bait but I see he has something to say. Bottom line I feel if you&#x27;re at a startup that grew you changed with the company as well and I don&#x27;t think you&#x27;ll want to be doing &#x2F; working like you did.
osrec超过 6 年前
I hope the gig economy develops to a point that people do not need to bow down to the whims of corporate overlords. I spent 7 years in investment banking, and the corporate environment contributed to much unhappiness and anxiety for me personally. It gave me financial freedom fairly quickly, but I&#x27;ve always wished there was a better way to obtain the same, and I hope for future generations, the gig economy can go some way to providing that, without them needing to &quot;sell their soul&quot;.<p>P.S. I know that currently, the gig economy can be seen as taking advantage of people (Deliveroo and Uber come to mind), however, I&#x27;m hopeful that things can be improved so that workers are rewarded more fairly.
gwbas1c超过 6 年前
The problem is the CEO never approached Steve correctly. <i>Never</i> threaten someone&#x27;s job unless the situation is dire. He should have said something like, &quot;now that we&#x27;re growing, we need you to ...&quot;
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iamaziz超过 6 年前
Guess the question should be: how to keep your job as your company decline?
HillaryBriss超过 6 年前
still waiting for the companion piece <i>How to Keep Your Job as Your Company Shrinks</i>
graycat超过 6 年前
A short answer: Own the company.
ttmb超过 6 年前
From the title, I didn&#x27;t know which direction the post was going to go in.<p>This one: grow with your job title. Alternate version: how to keep doing the same tasks you enjoy and not be forced into a different (likely managerial) role.
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atmosx超过 6 年前
Does this approach guarantee success?<p>Are there any companies who brought in <i>this</i> or <i>that</i> CEO&#x2F;VPoE&#x2F;Lead Engineer and failed miserably instead of successfully going to the next level?
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qqqwerty超过 6 年前
&gt; it’s not likely that the skills you have on day one are the skills needed as the company scales to the next level.<p>I don&#x27;t really buy that this is a major issue. Founders and early employees tend to share very similar skill sets, and yet it&#x27;s standard practice for founders to get put into c-suite level roles, while it&#x27;s much more common for early employees to get pushed aside. In some cases it is probably warranted (as is occasionally removing founders from CXO roles) for performance&#x2F;skill&#x2F;fit reasons. But I think a more common issue is that early employees are just poorly prepared to navigate the &#x27;politics&#x27; that inevitably emerge in a growing startup. There are a few likely reasons for this, in somewhat chronological order:<p>1. Most founders, from day one, are preparing for a leadership role. This may not be obvious to the early employees, but the founders are probably reading&#x2F;studying leadership and management material. They are highly likely getting advice and mentorship from other founders, executives, and&#x2F;or VCs. And they may even have a paid executive coach. Early employees rarely get this type of advice&#x2F;support&#x2F;encouragement.<p>2. No company or startup is free from &#x27;politics&#x27;, even early stage startups. But early stage startups can trick you into thinking that they are. The org chart is non-existent or flat, early employees work alongside the founders, and every one is working on critical projects. In BigCo, employees navigate the politics by choosing their projects carefully, presenting their work in the best possible light, and currying favor with the right managers. In a fast-paced early stage startup, it&#x27;s hard to do any of that. Projects are often assigned to whomever has the most bandwidth. And the nature of early stage startups mean a lot of these efforts are going to be wasted and&#x2F;or failures (usually due to reasons beyond your control, i.e. product market fit, etc..). Ideally this early-stage chaos doesn&#x27;t get held against you when it comes time to promote people, but that leads me to point 3...<p>3. As the company starts to grow, the primary motivations of subsequent hires will likely start to shift. The earliest employees are probably more focused and excited about building a product. Later employees are more likely to be focused on their careers. So while early employees are tied down with fixing obscure bugs and supporting and maintaining legacy projects, the later employees are busy playing the political game, i.e. picking cool&#x2F;exciting projects, spinning everything into big wins, and scheduling lunches&#x2F;meetings with the founders any chance they can get. And at some point, the start up is going to reach a size where some hierarchy is needed, and before you know it, promotions are getting handed out and you aren&#x27;t on the list. Which then leads to point 4...<p>4. Ideally, your newly promoted colleagues should realize your value to the company and seek out your input and participation as much as possible, right? Wrong! Your deep knowledge of the product&#x2F;stack&#x2F;company is more or less a threat to them and their new found authority. Even if you make it abundantly clear that you don&#x27;t aspire to be more than an Individual Contributor, you will find yourself getting left out of meetings and pushed more towards legacy support. And of course, this behavior puts you at a severe disadvantage for subsequent rounds of promotions.<p>I think what it really comes down to, is that companies are inherently political, no matter how small or large, and it feels like in addition to poor pay (relative to risk) and long working hours, early employees also carry significant &#x27;political risk&#x27;. The founders have plenty of leverage to keep their own positions secure, and at the same time they are incentivized to hire the fanciest resumes they can afford (Stanford MBA&#x27;s, ex-googlers) into management roles to make the company look attractive to VC and acquisitions. My advice to early employees out there, is if you want to grow with the company, you need to start preparing from day one. Get yourself on the winning projects, treat the founders less as colleagues and more as judgmental managers that you need to constantly impress, and spend some time working on &#x27;road maps&#x27; and &#x27;hiring plans&#x27; to show off your &#x27;managerial&#x27; skills. Or just go the easy route and start your own company;)
wehadfun超过 6 年前
Honestly if this guy was able to bring in business he will be an asset to whatever company he goes to and can probably negotiate a golden parachute of some sort.