I don’t really understand what this article is trying to accomplish. Most of it is purely about the emotional impact of a car accident and realistically that’s going to be largely the same even if you were the one driving the car, it follows the same basic grief cycle as any tragedy.<p>> Singapore’s government requires drivers for services such as Grab to be licensed, a process that includes a background check, medical screening, classroom instruction, and a written test. The city-state used to require 60 hours of training for taxi drivers to earn a vocational license. That’s now 25, which is still longer than the 10-hour course required for private-hire car drivers. In those 10 hours—two of which can be done outside the classroom as “self-study”—applicants are supposed to learn all they need to know about service quality and road rules.<p>> Grab notes that Singapore law forbids the company access to driving or criminal records, and that authorities wouldn’t have issued a vocational license if they judged Chia to have a poor record.<p>Those two quotes pretty much sum up the rest and, at least to me, paint a different picture than the one she drew. Even if you somehow single out a ride hailing service as being different than an actual taxi or driving yourself / carpooling with a friend / etc. (which hardly seems to be justified in this case) it seems like Grab followed the law and if anything there is blame to be placed upon the government of Singapore by restricting their access to additional information.<p>> But we deserve more than expressions of remorse from companies such as Grab. Detailed safety records would be a good place to start.<p>I’m not sure how healthcare works in Singapore, but there was no mention of medical bills, so I’m curious what exactly Grab could or should have done above and beyond having their CEO visit her multiple times?<p>> Grab says that at the time of the accident, Chia had a valid license and had completed more than 500 rides on the platform with a good passenger rating, and his record was spotless.<p>So the driver had a spotless record while at Grab and the company has no access to his prior driving history. Exactly what other detailed safety records should they start with?