When did Steve made the claim they have <i>no</i> Middle management? I don't recall one. He said <i>lots</i> of middle management, and lack of authority in decision making. Time and Time again all the bio and interviews coming out was Steve gives lots of Autonomy to people, as long as they gets things done. He said there is a DRI ( Directly Responsible Individual )<p>And more often what Steve hate was the <i>process</i>, people are too stuck with the <i>process</i> and forgot the most important thing was the <i>content</i>, or the Product, or the end user.<p>Of course that is only half true because if you don't have a proper process, your content may not sell, made, shipped in the best possible condition, maximising profits. Steve knew this the 2nd time he was back to Apple and that is why he bought in Tim Cook to keep up in tact.