Thinking of interfaces as state machines can be valuable.<p>An area that I think about a lot is how effective are companies at spreading useful information to the people who can best utilize that information. Internal tools are interfaces to information. Wikis, mailing lists, code repositories, Q&A boards, chat rooms are all different interfaces that I commonly search through for useful bits. A formal spec would help us quantify how effective our company is at spreading information. What information is commonly rewritten, what pages are hard to get to, which internal tool does a page of documentation belong to, etc.