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Which Shipping Company is Kindest to Your Packages?

55 点作者 bakbak超过 14 年前

6 条评论

wheaties超过 14 年前
Let's see, they had an N of 12. Not statistically viable for logging what carrier performs better where. This is most clearly visible in the express packaging differences between FedEx and USPS which uses FedEx and they even mentioned it in their article. Bet it was fun doing/writing about it though.
frossie超过 14 年前
There's a school of thought that putting highly visible commercially available accelerometers (more accurately they are shock sensors) on the <i>outside</i> of the shipment will cause it to be treated more gently.<p>We subscribed to this school of thought - until our valuable scientific instrument arrived (a) shaken not stirred and (b) with all the external sensors having mysteriously "fallen off".<p>So, if you are going to do this, put sensors both on the inside and the outside of your shipment.
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matwood超过 14 年前
I think location also matters. Where I currently live my UPS packages arrive in great condition while I've had FedEx packages look like they have really fallen off the back of the truck. Where I used to live it was the opposite.<p>I don't even include the USPS in this discussion because they are SO bad at delivery. I know it's not packages, but I've sent checks to my bank for deposit that were literally destroyed by the USPS. The bank sent the shredded check back to show me why they couldn't deposit it. I routinely get my neighbors mail and they get mine even though I have put a nice sign on my mailbox with my full name. And yes, I have filed complaints with no response.
Dbug超过 14 年前
USPS has been fast and cheap. The only real complaint I've had is that they leave pickup tags for some of the heaviest packages, packages that other carriers would have delivered. But it's understandable... I feel sorry for what some of the mailmen have to lift. Most are far less muscular than the UPS guys. My area has had problems with mail theft... I think some meth use among employees, but tracked items show up. It's not safe to get mail with handwritten addresses, things like birthday cards with a little cash in the middle always vanish. And the DMV license plate tags vanish in the mail too... California no doubt has a black market for those with so many illegals from Mexico around. Their flat rate boxes are extremely competitive for shipping, especially heavier items and/or to distant zones. Mail service has been reliable since one local thief was caught. Many good people don't deserve a bad rap for the actions of a small number.<p>UPS gives generally great service, but they throw the packages around. Some electronic gear with glass meters on the side arrived with the glass broken. Taking the unit apart revealed it was more than just a bump to the side of the thick box. The power transformer had the brackets stretched up and it was leaning a great deal. For that to happen the package wasn't just bumped or even dropped. It was clearly thrown horizontally and down with considerable force and crash landed... like onto a dock or truck. UPS seems to have become much more costly than in years past.<p>Fedex is much more gentle with packages, but it's alarming how many from neighbors blocks away show up. They're not very careful reading addresses, or smart enough interpolating from neighbors addresses when they don't see one.
iwr超过 14 年前
I wonder why package monitors are not a standard equipment. The monitor would comminucate wirelessly through encrypted channels. Once at the delivery location, the customer may inspect the package logs and he could refuse delivery, or demand compensation.<p>An accelerometer, a gyroscope, a small battery and microcontroller with bluetooth connectivity. Should be possible to build a contraption for around $100.<p>All so stuff like this: <a href="http://www.gadling.com/2010/02/23/videos-bad-baggage-handlers-or-remind-me-why-we-pay-to-check/" rel="nofollow">http://www.gadling.com/2010/02/23/videos-bad-baggage-handler...</a> dosn't happen more often.
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a-priori超过 14 年前
<i>"Our co-workers thought we were a bit odd," says Brettle, "but we assured them it was all in the name of science."</i><p>My heroes.
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