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Linux Mint's Sobering Update: A Glimpse into the Personal Struggles Devs Face

147 点作者 abeger大约 6 年前

20 条评论

AdmiralAsshat大约 6 年前
Linux Mint seems to take a fairly regular beating from the Linux community at large, and I&#x27;m not sure why. It became fashionable after their ISO downloads were briefly compromised in 2016, and a popular LWN post became the script for people to reiterate every time Mint is mentioned in any capacity.[0]<p>I think it&#x27;s a terrible shame. For all the stuff I wish it did better, it does so much <i>right</i> that I still overwhelmingly consider it the best distro for converting friends and family away from Windows or OSX, even if I don&#x27;t use it myself.<p>[0]<a href="https:&#x2F;&#x2F;lwn.net&#x2F;Articles&#x2F;676664&#x2F;" rel="nofollow">https:&#x2F;&#x2F;lwn.net&#x2F;Articles&#x2F;676664&#x2F;</a>
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bitL大约 6 年前
To all Mint developers: THANK YOU!!!<p>I use Mint for over 5 years as my main OS and it allowed me to make a seamless transition from Windows&#x2F;macOS to Linux for everyday tasks, on high-end hardware with multiple HiDPI monitors and including games with recent Steam updates (thanks to Ubuntu + Valve as well!). I can&#x27;t imagine being stuck with Windows 10&#x2F;macOS these days.
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dessant大约 6 年前
&gt; We can get demotivated, uncertain, depressed even by negative reactions or interactions, and it can lead to developers stepping away from the project, taking a break or even leaving for good.<p>It truly is a struggle. I have a couple of projects with moderate numbers of users, and between the &quot;it doesn&#x27;t work&quot; private messages (not even mentioning which project) and some abusive and entitled users, I do wonder sometimes what would be the best way to protect ourselves as maintainers of open source projects.<p>There are of course sensible users whom I truly appreciate, though encouraging messages are easily drowned out by low quality support requests and negative interactions.<p>We may step away for a while or cut off communication channels in order to heal, but I don&#x27;t see a real solution to this problem, other than to delegate tasks so that abuse is spread out evenly between a team of maintainers.
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Townley大约 6 年前
&gt; Beyond that, keep in mind that while donations keep Linux Mint and other distributions afloat, the occasional message of appreciation can be encouraging, and at times personally invaluable.<p>Exactly. This issue isn&#x27;t just something that &quot;maintainers deal with&quot;; it&#x27;s also something that &quot;users can help with&quot;.<p>The next time you install a library that makes your life easier, write someone an email. Star the project on GitHub. Open up a &quot;TODO: Keep Being Awesome&quot; ticket where others can show their gratitude.<p>Even if you don&#x27;t have the skills or bandwidth to contribute to a project&#x27;s development, you can contribute to its morale.
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umvi大约 6 年前
I wish people would realize that being kind gets you results 10x faster and better than being mean&#x2F;critical.<p>In my own experience I&#x27;ve had people tell me certain projects on GitHub are complete garbage and criticized all the shortcomings of the tool compared to other tools. It made me feel bad and want to take it down.<p>On the other hand, I&#x27;ve had users praise other projects and excitedly request some missing features and that made me feel like a million bucks and I was filled with motivation to improve the tool.
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swozey大约 6 年前
I can&#x27;t even imagine the stress from public comments that comes from working on an open source operating system.<p>I don&#x27;t use Mint but I&#x27;m hugely sympathetic to the devs who have to deal with the backlash from, of all things, a logo and website design change that they likely had little to no involvement with.
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ohiovr大约 6 年前
Linux Mint is my main desktop operating system now after abandoning Windows and MacOS. I tried Debian, Ubuntu, Open Suse, but settled on Mint because I was familiar with Ubuntu and Mint feels traditional and polished.<p>Every day I see sad examples of eternal September&#x27;s march to the written abyss.<p>I had a dream of writing a significant open source project but the reality of entitled user disruption, lack of clear economic benefit, lack of even personal benefit makes me think its a terrible idea. I wrote a closed source software that sells on the Apple app store. Despite nearly a million Downloads, and thousands of reviews and some real money too, the level of serious entitled bitchyness found everywhere in the open source world is non existant with my product. I even sell it for $19.99 well above typical app store prices.<p>I love open source, I wish I could contribute but as of now there are more downs than ups.
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UweSchmidt大约 6 年前
Now that I&#x27;m no longer super young, I am very much aware of the precious time every day where I can do valuable, creative work (outside work). From this subjective point of view I question if many open soure projects are truly worth it.<p>Valuable activities would 1. improve relevant, marketable skills 2. bring joy 3. help improve the world 4. make some money<p>It appears that many activities around maintaining a linux distro are mundane chores, compared to the learning process of, say, studying security issues deep inside the kernel. It certainly does not bring joy as reliable and immediate as, say, switching off the computer and going outside for some pickup basketball, and there are already plenty of linux distros out there, with marginal differences and little impact general progress. Nothing needs to be said regarding my #4.<p>So I will offer my unsolicited opintion: Life is short, focus your effort on things that are really worth it.
arusahni大约 6 年前
This touches on something I&#x27;ve seen in (some, not all) large open source communities: the language used on a daily basis. The default tone is one devoid of empathy or understanding.<p>&gt; This update is shit.<p>or<p>&gt; [new build gets published, person&#x27;s pet bug doesn&#x27;t get addressed] &gt; The devs are lazy.<p>At what point did this sort of tone get normalized? I initially chalked it down to non-native English speakers using verbiage from forums and IRC channels, but over time I&#x27;ve observed that isn&#x27;t the case.
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module0000大约 6 年前
To the Mint guys: thanks! I don&#x27;t use Mint, but I have in the past, and hundreds(thousands?) of people try it each day. Packaging open source software is a labor of love, and the community appreciates the work you are doing. No one ever says &quot;good job!&quot; when it works, but they raise hell when it doesn&#x27;t.<p>Keep doing what you are doing, because while you may not get to perceive it often: people <i>really, really, really</i> appreciate the fruits of your work!
vikingcaffiene大约 6 年前
I would like to propose something that has long been simmering in my mind: zero tolerance to toxicity from the open source community at large. Too often I see entitled developers show up in these forums and just hurl abuse at the people who provide these wonderful tools free of charge. I propose that, if the request is anything less than respectful or if they, say DM a maintainer with abuse or what have you, they get banned. Shoot I&#x27;d say they not even be allowed to use the damn software anymore (although that would probably be difficult to manage). If what I am proposing sounds impractical, thats because it is but that doesn&#x27;t mean we shouldn&#x27;t start setting precedents. You don&#x27;t like the new Mint logo? Fine. Tell them but do so nicely. Shoot maybe offer up something substantive and actionable. Whatever you do stop yelling things like &quot;new logo is terrible change it back NOW&quot;. There&#x27;s no excuse for going after someone to the point that THEY ARE CONSIDERING QUITTING MAKING THE SOFTWARE YOU CARE SO MUCH ABOUT. We all know how hard this job is. We should be lifting each other up and ejecting anyone with extreme prejudice who thinks that treating people in this manner is ok. &lt;&#x2F;rant&gt;
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doktrin大约 6 年前
&gt; Remember that these folks are pouring all of their energy into a free product, and remember that they&#x27;re sensitive to how you perceive it.<p>I hope I live to see the day when the internet stops bringing out the worst in us. The Linux community might not be as vitriolic as cesspools like gaming, but some days it really isn&#x27;t that far off.
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justin66大约 6 年前
The actual update can be viewed here: <a href="https:&#x2F;&#x2F;blog.linuxmint.com&#x2F;?p=3736" rel="nofollow">https:&#x2F;&#x2F;blog.linuxmint.com&#x2F;?p=3736</a>
heinrich5991大约 6 年前
The donation graph is misleading IMO, it doesn&#x27;t start at 0 on the y axis.
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efqerqe54g545g1大约 6 年前
Linux Mint MATE is awesome and runs really, really well on older laptops. I have installed it for many newcomers to Linux and it has served these people well.
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geddy大约 6 年前
I&#x27;ve been juggling the idea of switching _back_ to Linux Mint after running Ubuntu on my dev machine for the past year. I used Mint on my main PC a few years back and it was simply terrific - ultra fast and did everything as needed.<p>Sometimes a change of scenery is great, in this case, this mean mention of Mint makes me want to go back.
Scramblejams大约 6 年前
If you like Mint -- and I do -- please consider supporting the devs through a one-time donation or a Patreon monthly commitment: <a href="https:&#x2F;&#x2F;www.patreon.com&#x2F;linux_mint&#x2F;overview" rel="nofollow">https:&#x2F;&#x2F;www.patreon.com&#x2F;linux_mint&#x2F;overview</a>
simonblack大约 6 年前
Mint Mate. It&#x27;s spartan, but it just works.
obrisintor大约 6 年前
As much as I think that Linux Mint is a distribution with great potential, I don&#x27;t want to support something that blatantly states that they don&#x27;t want my help or the help of anyone who supports Israel.<p><a href="http:&#x2F;&#x2F;abriefhistory.org&#x2F;?p=774" rel="nofollow">http:&#x2F;&#x2F;abriefhistory.org&#x2F;?p=774</a>
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unixhero大约 6 年前
Love Mint.