At least AWS doesn't start spamming you weeks after servers go down!<p>I canceled a dedicated server with IBM SoftLayer (nee ThePlanet), and a few weeks later I started receiving hourly IPAlerts about it being offline!<p>The server was canceled so there was nowhere in the interface for me to turn them off!<p>I opened a ticket, and they said other users were experiencing it too, and they though they had it fixed, and asked it I was still getting them. I was.<p>Their only suggestion was for me to make an email filter to ignore the IPAlerts, but what about the IPAlerts for servers I hadn't canceled that I actually want to see?<p>We went several rounds of this, each time they thought they had it fixed, and asked if I was still receiving them, and of course I was, like clockwork.<p>It's been more than a week and a half, and I'm STILL getting them!<p>I kept posting the raw email bodies so they could tell by the headers where it was coming from.<p>I even begged them to deploy one of their most powerful firewalls around the offending legacy nagios server to protect me from it, but they wouldn't do that.<p>I'm afraid if I cancel my other two servers and move to AWS, they's start spamming me with TWO MORE never-ending sets of IPAlerts about canceled servers!<p>What a passive-aggressive way of punishing long time customers for canceling their servers!<p>Has anybody experienced anything like this with AWS?<p><pre><code> Received: from ipalert05.dllstx6.inside.theplanet.com
by mx.softlayer.com with esmtps (TLSv1:DHE-RSA-AES256-SHA:256)
(Exim)
(envelope-from <ipalert@softlayer.com>)
for xxx@xxx.com
id 1hJhFu-0003RG-Tm; Thu, 25 Apr 2019 11:29:50 -0500
Received: (from nagios@localhost)
by ipalert.theplanet.com (8.13.6/8.13.6/Submit) id x3PGSB17029986
for xxx@xxx.com; Thu, 25 Apr 2019 11:28:11 -0500 (CDT)
(envelope-from nagios)
Date: Thu, 25 Apr 2019 11:28:11 -0500 (CDT)
Message-Id: <201904251628.x3PGSB17029986@ipalert.theplanet.com>
To: xxx@xxx.com
From: <ipalert@softlayer.com>
Subject: PROBLEM: xxx.xxx.com</code></pre>