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2015 MacBook Pro recall: batteries overheating

115 点作者 codesuki将近 6 年前

19 条评论

bluedino将近 6 年前
Dupe: <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=20235259" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=20235259</a>
la_barba将近 6 年前
&quot;Customer safety is always Apple&#x27;s top priority, and we have voluntarily decided to replace affected batteries, free of charge.&quot;<p>I know its just a marketing blurb by Apple, but if safety is actually their top priority, they should be contacting all customers directly. How is the end user supposed to even know that their laptop could catch fire?
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simmons将近 6 年前
For whatever it&#x27;s worth, it looks like not all &quot;MacBook Pro (Retina, 15-inch, Mid 2015)&quot; MacBooks are affected by this. I have one, entered my serial number, and it said that mine was not in the affected range of serial numbers.
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fredthomsen将近 6 年前
1 to 2 weeks turn around? Incredibly ridiculous as many rely on this as theit primary dev machine and Apple is telling people to stop using it...
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dvhh将近 6 年前
The &quot;overheating issue&quot; is putting it mildly, if related to this <a href="https:&#x2F;&#x2F;twitter.com&#x2F;whitepanda&#x2F;status&#x2F;1133847982317723648" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;whitepanda&#x2F;status&#x2F;1133847982317723648</a>
adanto6840将近 6 年前
I have a refurbished &quot;Mid 2015&quot; MBP that I purchased in late 2017. I entered the serial number and was shown that I&#x27;m not eligible because both:<p>-It&#x27;s not in the affected serial number range.<p>-Our records show that your device has already been serviced as part of this Program.<p>Was my serial number originally part of the recall, and they already knew about the issue and fixed it for refurbs going out? Is it incorrectly stating that my device is unaffected? Am I truly in the clear with this serial?<p>To be clear, I have never taken this MBP in for service since purchase -- and it was purchased as a refurb directly from Apple.
mharroun将近 6 年前
I have a mid 2015 MBP... still will take an exploding battery over the new keyboard and stupid touchpad.
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rcthompson将近 6 年前
Edit: Never mind, I misread the article. This recall is for some 2015-model MBPs that were <i>sold</i> in 2017, not the 2017 model. I guess I still don&#x27;t know which recall my battery was part of.<p>Edit 2: It&#x27;s probably this recall from 1 year ago: <a href="https:&#x2F;&#x2F;www.apple.com&#x2F;support&#x2F;13inch-macbookpro-battery-replacement&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.apple.com&#x2F;support&#x2F;13inch-macbookpro-battery-repl...</a><p>Wow, I think I may have had my battery replaced under this recall 2 weeks ago (i.e. a 2 weeks <i>before</i> this announcement). Last year, I had the &quot;service battery&quot; warning, and took my 2017 MBP in to have them look at it, and they confirmed my battery needed replacing (and were going to charge me for it). The battery life was still more or less adequate at the time, and at the time I couldn&#x27;t afford to part with it for a week, so I said I&#x27;d bring it back some other time once it got <i>really</i> bad. That some other time was 2 weeks ago, and this time they confirmed the battery needed replacing, and as I was getting my credit card out to pay for it, they informed me that it was covered under some recall. The store representative didn&#x27;t have any further details, just &quot;apparently it&#x27;s covered&quot;. I assumed it was some previously-announced recall that I just hadn&#x27;t heard about, but apparently it was this recall, which they only announced today, a week after I got my MBP back with a new free battery.<p>FWIW, my turnaround time was 6 days, IIRC. Friday of one week to Thursday of the next. On the other hand, I presumably got in before the rush that will follow this announcement.
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robertlf将近 6 年前
Maybe they should add the 2015 MBP 13&quot;ers too as mine battery is bulging.
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docker_up将近 6 年前
Dammit! I had a 2015 15&quot; Macbook from work that I upgraded from 2 months ago because the battery life sucked (less than 1 hour). I had to upgrade to this terrible 2018 Macbook Pro with the absolutely disastrous Touchbar which I hate. The <i>only</i> reason why I upgraded was because of the battery life. I could have gotten a new one for with this recall, dammit!
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rglover将近 6 年前
Just had my entire battery, keyboard, and trackpad replaced because of this but my serial isn&#x27;t in the batch :&#x2F;
evanslify将近 6 年前
I had an mid-2015 which battery did swollen after 8 months of usage. It bulged the trackpad towards the screen and making a dent. Apple does count that as part of in-warranty repair though.<p>A very expansive battery repair for Apple.<p>By the way, their repair would take longer than an entire week, which is worse than most laptops vendors.
jcalabro将近 6 年前
Written by Brian Heater haha
brigandish将近 6 年前
My Mac&#x27;s battery actually exploded (more of a &lt;&lt;&lt;pop!&gt;&gt;&gt; than me running away and diving to the floor with a huge fireball in the background) but it did take out my laptop with the skill of a high level assassin. Apple repaired it all free of charge but it was still very inconvenient.<p>If your serial number is on the list, I&#x27;d say get it done asap.
mullingitover将近 6 年前
Every single Macbook I&#x27;ve ever owned (five to date) has had a defective battery. My 2015 13&quot; MBP had a swollen battery, but no recall for that apparently.<p>I wonder if they&#x27;re only offering a 90-day warranty on the replacement. In 2006 I had an MBP with two battery recalls. The third one only had a 90 day warranty (it failed, too, at the four month mark).
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hackerbabz将近 6 年前
I typed my serial number in and got<p>&gt; The serial number you entered may be eligible for this program. Please choose one of the service options below.<p>What does &quot;may be&quot; mean? Servicing my laptop requires me traveling to Singapore, so I kind of need to know if I am eligible or not.
winrid将近 6 年前
And to think the Mid 2015 MBP was perfect. Was still using the same work machine from 2015 because I liked the older keyboard.<p>Maybe it&#x27;s Thinkpad Time...
buf将近 6 年前
I have a permanent yellow band on the bottom of my 2016 MBP from the battery&#x27;s heat warping the screen.<p>Using it right now to type this message.<p>I should consider upgrading.
chenster将近 6 年前
Thank God, mine is mid 2014
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