> Banning whole groups of users, regardless of the size of the groups, can result in outrage in the hate community and allegations against social-media platforms that rights to free speech are being suppressed. To avoid that, policy 2 instead recommends banning a small number of users selected at random from online hate clusters.<p>So give the appearance of unrestrained speech, when in fact it is tightly policed. I suppose the authors feel it is okay to actively mislead users, if the purpose is just.