Hi,
I am founder of chatbot startup - it's fast growing, we are getting a ton of users signups, and almost 0 churn rate!<p>As a founder, I am confused between 2 roads:
a- make it fremium/free for the sake of increasing the number of users, and then gradually increase it year by year through the next 5 yrs.<p>b- Make free very limited, and start charging users from day one, just like other chatbots.
But this means I will get a small number of users.<p>What should I do?
I am really having hard time making that decision!
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I think it depends on what your goals for the startup are. If you want to bootstrap it and keep the company smaller, charge. It will keep your growth rate more manageable.<p>If you want to get VC money, go for the users.