What services are you all using to collect feedback in your apps?<p>I checked out Get Satisfaction, but it seems like overkill to start with. Wondering if there is something a bit more minimalist.<p>Thanks in advance, ladies and gents.
We built something in-house (Rails), and have been thinking about spinning it out into a minimalist feedback app. I'd be happy to share the code with you if you give me feedback on it. charlie@monotask.com<p>Regarding currently-available services, I've also used KISSInsights and Olark. Both are useful, and are ready to go right now. I'd check them out, but recognize that they have a fairly specific focus (not a bad thing; just might not work for you). KISSInsights is like a really minimal survey. It's really great for that. I believe they have an option where users can give you open-ended feedback, but I don't know if that's in the free account. Worth checking out. Olark is good, too, but I've found it's only useful for synchronous interactions. If I don't actively engage with people on it, it doesn't yield any substantive feedback.<p>All that being said, check them out.
You might take a look at Kiss Insights. Theirs is a very simple, elegant embedded solution to on page surveys. <a href="http://www.kissinsights.com/" rel="nofollow">http://www.kissinsights.com/</a><p>Also, I believe Monyta does a similar service to Get Satisfaction, but their site seems to be down right now.