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The Art of Bargaining, Positional vs. Interest-Based Negotiation

140 点作者 loscoconuts超过 5 年前

5 条评论

motohagiography超过 5 年前
To add to this (writing too much today), most people you will encounter have a positional bargaining approach because it&#x27;s the default position of a buyer mentality. Persuading them to see value in an interest based approach is a lot of work and the biggest risk is they will walk away and find someone else they can bully. You dodged a bullet, but also the value was destroyed.<p>The more recent work on negotiations includes things like salience models, which are more about building coalitions to apply leverage on a point person instead of persuading them with reason and principle. It reflects reality better.<p>Enterprise sales are a good example, where instead of just winning a feature bake off or doing a good pitch, you need a full coalition of parties to prevail over the alternatives and move the sale forward. This makes sales more of a complex political campaign than arguing and demonstrating to win a judgment and verdict.<p>The strategy in these negotiations is different, and more about eliciting information about needs and motives of coalition parties to align them toward your decision. The tactics involve some traditional negotiation techniques like inventing options and proposing if&#x2F;then points of incremental agreement, but they are part of a more abstract play.<p>So, learn negotiation , but short version: the map is not the territory and the fastest way to select-out is to go in with expectations that people conform to a map.
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tvladeck超过 5 年前
This article really, _really_ needs to cite Getting to Yes, or at least their authors, William Ury and Robert Fisher, who developed these ideas, and even this terminology.
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AcerbicZero超过 5 年前
The goal is to appear to be a &quot;integrative&quot; bargainer, while actually bargaining for your own position. There is no &quot;1 size fits all&quot; negotiation strategy, and while I appreciate the article for what its attempting to do, going into a negotiation with the intent on making everyone happy is likely going to end with you being the unhappy one.<p>This is why when you buy a car, (In the US anyway) you <i>usually</i> &quot;negotiate&quot; with a sales person, who will be running to a back office to relay the negotiation with the manager who is actually the decision maker. The sales person will attempt to (or sometimes even genuinely try) to be the &quot;integrative&quot; negotiator while the manager will act as the adversarial negotiator in the process. This can actually work in your favor on occasion, as I&#x27;ve had a great deal of success by understanding the mechanics of the process, and leveraging the sales persons desire to sell the car against the managers desire to make the dealership (more) money. (Usually by establishing myself as a serious buyer, walking away from a bad deal and then getting a call ~3 days later when someone needs to hit their monthly&#x2F;quarterly number)
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tempguy9999超过 5 年前
Seems like it&#x27;s stating the obvious, then it says &quot;One other thing that can be used in negotiations is neuro-linguistic programming...&quot;<p>ISTM the comments here have more value than the article (thanks, commenters).
a13n超过 5 年前
It sounds nice in theory, but in practice when you&#x27;re negotiating dollars (whether with a street vendor for $20 or a procurement department for $200k), their &quot;interest&quot; is in making&#x2F;saving as much money as possible.
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