<p><pre><code> > I called Tesla recovery who verified that the car was safe and gave me some of the readouts that they had to confirm
> what they could see. They could see that all the cameras were clear that morning and the car was not logging any faults.
> They assured me they could download the data if necessary and instructed me to take it to the nearest Tesla service
> centre within 5 days to get full logs extracted before doing anything else, so that the data isn't wiped.
>
> So I got to the service centre, but the moment I mentioned the words autopilot and collision all sympathy vanished and
> she was itching to get me to f*** off. I asked about data, she said they'd have already taken what they wanted and
> that there was no such thing as a 'full-download'. I asked if they'd look into it and she said probably not because I
> was driving inappropriately anyway and was entirely at fault so no point asking.
</code></pre>
Seems like a clear conflict of information between what Tesla instructed vs the dealer trying to avoid data collection.<p>Does this mean the Dealer is potentially liable if "the issue" (the crash causing bug) isn't found?<p>eg the Dealer caused any needed "full logs" data collection to not happen, so the fault/bug wasn't able to be identified